Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. Role Overview Our Licensing team is responsible for ensuring that all Benefit Advisors meet regulatory and carrier
requirements before servicing customers. As a Licensing Administrator, you will support end-to-end agent readiness processes, including state licensing and carrier appointments. You will work with cross-functional partners to maintain compliance, improve processes, and ensure a seamless onboarding and readiness experience for advisors. This role requires strong attention to detail, organizational skills, and the ability to manage multiple processes simultaneously in a fast-paced and evolving environment. This is a seasonal role that will end on 10/31/26. Hourly Pay: $21.00 HR What you’ll do: · Manage and execute end-to-end licensing and/or carrier appointment processes for an assigned group of Benefit Advisors or carrier partners · Support the state licensing process, including screening candidates for eligibility, preparing onboarding documentation, and coordinating exam preparation and scheduling · Submit and track insurance license applications across all states, maintaining communication with Departments of Insurance to ensure timely approvals · Coordinate fingerprinting
requirements and ensure all regulatory steps are completed accurately and efficiently · Monitor and maintain license renewals and continuing education
requirements to ensure ongoing compliance across all systems · Oversee carrier appointment processes, including preparing high-volume reports, tracking appointment status, and resolving delays through analysis and escalation · Partner with Sales, Training, and Licensing Operations teams to ensure advisors complete all onboarding and certification
requirements · Maintain accurate advisor status records across systems to mitigate compliance risk and ensure agents are authorized to sell only where permitted · Conduct gap analyses and identify process improvement opportunities to enhance efficiency and accuracy · Participate in User Acceptance Testing (UAT) for system enhancements and automation related to licensing and onboarding processes · Demonstrate eHealth’s values in your behaviors, practices, and decisions
Who you are: · You have strong experience with Microsoft Office, particularly Excel. You also have experience using Smartsheet and AgentSync to manage workflows, track information, and support licensing or compliance related processes · You are highly detail-oriented with strong organizational and administrative skills · You are adaptable and able to pivot quickly in a changing, fast-paced environment · You have excellent communication skills and can collaborate effectively with cross-functional teams · You understand the importance of compliance and can handle sensitive information with discretion · You are a team player who contributes to achieving shared goals and improving team processes · You have experience with insurance licensing processes and regulatory
requirements - The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance,
qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance
bonus, plus an array of
benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site. - Hourly Pay Rate - - eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment. Through our leading technology, far-reaching partnerships, consumer advocacy and industry expertise, we work tirelessly to be the online standard for finding, comparing and buying individual, family, small business and Medicare health insurance. Our customer care specialists and licensed agents are available to provide personalized assistance 24 hours a day, 7 days a week over the internet, telephone, email, fax or online chat. When private insurance is not an option, we can connect people to public assistance programs to help them find the care they need. Anyone in need of access to health coverage has an ally in eHealth. RECRUITMENT SCAMS Please read an important notice on fraudulent recruitment communications. Take care to avoid fraudulent communications purporting to be on behalf of eHealth. Recent incidents have occurred involving organizations falsely claiming to recruit on behalf of eHealth. These organizations, purporting to either work for or be affiliated with eHealth, notify individuals that their
qualifications were found suitable to work as an employee (local or expatriate) for eHealth and solicit the transfer of significant sums of money to pay for work permits, insurance policies, etc. Please note that eHealth does not (nor do any of the organizations that recruit on our behalf) ever ask for money or payments from applicants at any point in the recruitment process. All individuals who are successful in gaining an offer of employment from eHealth, whether directly or indirectly, are always required to go through a formal recruitment process. Please note that these communications are fraudulent. They do not originate from eHealth nor are they associated with eHealth’s recruitment process. Noticeable points of such communications are that the communications come from non-eHealth e-mail addresses (e.g. from a yahoo.com address); the use of English is poor; and that money is requested at some stage. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Do not disclose your personal or financial details to anyone you do not know. If you receive such proposals, we would advise you to contact your local police station and provide them with all information you may have from the senders (email addresses, phone/fax details, etc.).
