Senior Business Systems Analyst Navan - Business Travel Solutions & Expense Management Navan - Business Travel Solutions & Expense Management Platform Travel Business Travel Management See how to manage all corporate travel in one place. Program Management Advanced Analytics Navan Rewards Sustainability Travel Services Support Personal Travel Expense Payments Business Travel Management See how to manage all corporate travel in one place. Program Management Travel Services Advanced Analytics Navan Rewards Sustainability Support Personal Travel Expense Management Control, manage, and track expenses. Payments Use Navan cards or bring your own corporate card. Intelligence Integrations Security & Trust Solutions By Role Accounting Teams Executive Assistants Finance Teams Travel Managers Travelers By Company Size Enterprises Small Businesses By Industry Energy and Utilities Financial Services Food and Beverage Health and Wellness Industrial and Manufacturing Media and Entertainment Professional Services Real Estate & Construction Retail and E-Commerce Technology and Software Study finds Navan saves customers 16% on business travel Read now Pricing Resources Resource Center Webinars Guides and Reports Blogs Per Diem Calculator Mileage Calculator Glossary See why 77% of managers prioritize all-in-one T&E Read now Customers Case Studies Customer Reviews Admin resources End-User Resources Help Center Your browser does not support the video tag. “Navan just feels so much easier. It’s super seamless.” Watch full video Company About Us Partners Careers Contact Us Join our team View job openings Region France Germany Netherlands Spain United Kingdom United States Your browser does not support the video tag. Introducing Navan Edge Early access The new standard for frequent travelers: tailored, rewarding, effortless. Get started Request a demo Log In France Germany Netherlands Spain United Kingdom United States Log In Log In Log In Senior Business Systems Analyst Location: Austin, TX Department: Business Technology Role Overview As a Senior Business Systems Analyst specializing in NetSuite at Navan, you’ll serve as our primary expert and technical lead for our global NetSuite environment. You will function as the primary lead for highly visible ERP initiatives, owning projects from early stakeholder engagement through solution design, configuration, implementation, and post-deployment adoption. Your goal is to ensure Navan’s NetSuite ERP platform operates efficiently, securely, and through scalable automated processes closely aligned to business priorities. In this role, you’ll leverage your extensive technical NetSuite knowledge, comprehensive understanding of accounting and finance processes, and strong analytical capabilities to translate stakeholder requirements into effective system-driven solutions. You will work collaboratively and cross-functionally with teams including Accounting, Tax, Procurement, Financial Operations, Revenue Operations, FP&A, and Engineering, proactively enhancing NetSuite’s capabilities, integrations, compliance, and security. Responsibilities Serve as the primary lead on strategic NetSuite ERP initiatives—managing lifecycle stages from stakeholder requirements gathering, prioritization, scope definition and solution design, through to successful implementation and end-user adoption. Partner effectively with key stakeholders (Accounting, Tax, FinOps, Revenue Ops, QTC, Procurement, FP&A) to understand and translate complex business needs into scalable NetSuite solutions. Clearly define project scope, proactively document detailed requirements, and manage schedules and deliverables for major NetSuite-ERP enhancements. Document and ensure comprehensive records are maintained for system configurations, customizations, workflows, and integrations, supporting both internal and external compliance readiness. Design, implement, and maintain secure and scalable integration patterns and automations, emphasizing segregation of duties, security controls, audit compliance (SOX, ITGC), and accurate data integrity. Collaborate closely with NetSuite architects, developers, integration engineers, and external consultants to address and resolve integration, scalability, and maintainability challenges. Administer and configure daily operations of NetSuite, including customization management, workflow design, user permissions, saved searches, dashboards, custom forms, fields, and reports. Identify, troubleshoot, and resolve operational issues, data synchronization problems, and performance challenges. Collaborate closely with integration engineers and business stakeholders to monitor, troubleshoot, and resolve ongoing issues with integrations between NetSuite ERP and critical external systems, including Salesforce, ZIP Spend Management, FloQast, OneSource tax solutions, and Workato middleware. Lead and support NetSuite system upgrades, data migrations, sandbox testing, user acceptance tests, go-live activities, and ongoing continuous improvements. Ensure financial system integrity, compliance with SOX guidelines and internal IT General Controls (ITGC), and readiness for financial audits. Qualifications Bachelor’s degree in Accounting, Finance, Information Systems, Computer Science or a related discipline. 5+ years hands-on experience as a NetSuite Business Systems Analyst or NetSuite Administrator, demonstrating advanced NetSuite ERP configuration, customization, workflows, security management, and integrations. Proven experience designing, configuring, and managing comprehensive NetSuite environments (roles/permissions, SuiteFlow, SuiteAnalytics reporting, custom records and forms). Strong expertise supporting NetSuite integrations across essential financial platforms (Salesforce CRM, Workato middleware, ZIP Spend Management, FloQast, Avalara Tax Engine). Deep understanding of accounting processes and finance operations (Order-to-Cash, Procure-to-Pay, Record-to-Report), with demonstrated knowledge of financial compliance (SOX, ITGC). Exceptional analytical, troubleshooting, and root-cause analysis skills of complex ERP and integration issues. Strong communicator adept at translating technical ERP complexities into clear business solutions for stakeholders at all levels. Proven organizational skills to effectively manage multiple competing priorities in a dynamic, fast-paced environment. Ability to create clear, detailed documentation on processes, system configurations, integrations, and reporting solutions. Preferred Qualifications NetSuite Administrator and/or SuiteFoundation certifications highly preferred. Familiarity with OneSource tax integrations or similar tax calculation platforms. Background in SaaS, fintech, or technology industries desirable. Exposure to SOX compliance, IT General Controls, and regulatory audit readiness. Track record implementing, designing, and managing complex tax logic in NetSuite. What Success Looks Like at Navan You successfully lead critical NetSuite and other finance systems enhancement initiatives, delivering timely, scalable, and highly effective solutions across Navan’s global operations. You build trusted partnerships with cross-functional stakeholders, translating business requirements clearly into robust technical system enhancements and integrations that deliver measurable operational improvements. You demonstrate subject matter expertise and robust problem-solving, proactively addressing complex ERP and systems integration challenges to promote efficiency and productivity. You actively contribute to Navan’s overall growth strategy by ensuring ERP compliance, maintaining secure and reliable financial system operations, supporting robust integrations and automation, and continuously optimizing system functionality to align with business processes and stakeholder needs. Why Navan? At Navan, you’ll join an innovative company experiencing rapid global growth and expansion. You’ll drive transformative ERP projects, shaping business operations and infrastructure improvements, and positioning Navan for future success. We offer ample opportunities for professional growth, meaningful contributions, and advancing your career in a culture of collaboration and innovation. About Navan Navan (Nasdaq: NAVN) is the leading all-in-one business travel , payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com . Culture of Excellence Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025-2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. Our Benefits Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you. Workplace Policy Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Equal Opportunity Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. If you need any assistance or accommodations due to a disability, you are welcome to email us at . Candidate Privacy Notice Please review Navan's Candidate Privacy Notice here . Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com". *Applies to select locations. Product Business Travel Expense Management Advanced Analytics Navan Rewards Sustainability Solutions Enterprises Small Business Accounting Teams Executive assistants Finance Teams Travel Managers Travelers By Industry Energy and Utilities Financial Services Food and Beverages Health and Wellness Industrial and Manufacturing Media and Entertainment Professional Services Real Estate and Construction Retail and Ecommerce Technology and Software Resources Guides Compare Us Blog Travel and Expense Glossary Per Diem Calculator Mileage Calculator Customers Case Studies Help Center Customer Resources End-User Resources Customer Reviews Company About Us Partners Careers Contact Us 4.7 out of 5 | 9K+ reviews return ( ); Region France Germany Netherlands Spain United Kingdom United States Website Terms of Use Privacy Security Accessibility Statement Modern Slavery Statement Status Your Privacy Choices © 2026 Navan The Navan card is issued by Celtic Bank (Member FDIC), Stripe Technology Europe Limited, Stripe Payments UK Limited, Adyen N.V. (EU), Adyen N.V. San Francisco Branch (US), and Adyen N.V. London Branch (UK) About Navan Navan is the global AI-powered business travel and expense management platform that makes travel easy for frequent travelers. powering travel programs at more than 10,000 companies, including Canva , HelloFresh , DoorDash, Duolingo , and Steelcase. The platform simplifies travel, payments, and expense management with intuitive tools for booking, automated payments with built-in virtual cards, and seamless expense reporting. Navan delivers exceptional customer satisfaction , with a 96% CSAT and 43 NPS. Founded in 2015 by Ariel Cohen and Ilan Twig as TripActions, Navan reported $613M in LTM revenue and $7.6B in LTM gross booking volume, each for the twelve months ended July 31, 2025. The company aims to empower organizations worldwide to make corporate travel smarter and more efficient. Learn more at navan.com . Product Business Travel Expense Management Advanced Analytics Navan Rewards Sustainability Solutions Enterprises Small Business Accounting Teams Executive assistants Finance Teams Travel Managers Travelers By Industry Energy and Utilities Financial Services Food and Beverages Health and Wellness Industrial and Manufacturing Media and Entertainment Professional Services Real Estate and Construction Retail and Ecommerce Technology and Software Resources Guides Compare Us Blog Travel and Expense Glossary Per Diem Calculator Mileage Calculator Customers Case Studies Help Center Customer Resources End-User Resources Customer Reviews Company About Us Partners Careers Contact Us 4.7 out of 5 | 9K+ reviews return ( ); Region France Germany Netherlands Spain United Kingdom United States Website Terms of Use Privacy Security Accessibility Statement Modern Slavery Statement Status Your Privacy Choices © 2026 Navan The Navan card is issued by Celtic Bank (Member FDIC), Stripe Technology Europe Limited, Stripe Payments UK Limited, Adyen N.V. (EU), Adyen N.V. San Francisco Branch (US), and Adyen N.V. London Branch (UK) About Navan Navan is the global AI-powered business travel and expense management platform that makes travel easy for frequent travelers. powering travel programs at more than 10,000 companies, including Canva , HelloFresh , DoorDash, Duolingo , and Steelcase. The platform simplifies travel, payments, and expense management with intuitive tools for booking, automated payments with built-in virtual cards, and seamless expense reporting. Navan delivers exceptional customer satisfaction , with a 96% CSAT and 43 NPS. Founded in 2015 by Ariel Cohen and Ilan Twig as TripActions, Navan reported $613M in LTM revenue and $7.6B in LTM gross booking volume, each for the twelve months ended July 31, 2025. The company aims to empower organizations worldwide to make corporate travel smarter and more efficient. Learn more at navan.com .
Salary
$75,000 - $130,000
Location
Austin, TX
Experience
5+ years
Ilan Twig
Co-Founder & CTO