About the role
About incident.io incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop. Since launching in 2021, we’ve helped over 1,500 companies, including Netflix , Airbnb , and Block , run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters. We’re a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We’ve raised $100M from Index Ventures , Insight Partners , and Point Nine, alongside founders and executives from world-class technology companies.
The role in one line Execute incident.io 's global event strategy, delivering high-impact experiences that build community, generate pipeline, and strengthen our brand across engineering and technology audiences. What you’ll be doing: incident.io is looking for a strategic and execution-oriented Events Marketing Manager to help scale our events program during a period of rapid growth. This person will play a key role in shaping and executing our event strategy across conferences, hosted experiences, community programs, executive events, and our flagship conference, SEV0. You'll be responsible for creating memorable experiences that build brand awareness, strengthen our community, generate pipeline, and deepen relationships with engineering, platform, SRE, and leadership audiences. The ideal candidate is equally comfortable executing event strategy, partnering with go-to-market teams, and rolling up their sleeves to execute exceptional events from start to finish. What brilliant looks like You're highly organized, operationally strong, and can manage multiple events simultaneously. You take ownership, move quickly, and thrive in ambiguity. You think strategically about how events drive outcomes while delivering exceptional attendee experiences. You build strong relationships across teams and communicate effectively with stakeholders. You're data-driven, continuously optimizing programs based on results and learnings. You know when to build repeatable processes and when an event requires a more bespoke approach. What the job actually involves You'll be based in our London office. Here's the kind of thing you'll be doing day to day: Reporting to and working closely with the Senior Global Events Manager to support and scale the global events program. Planning and executing conferences, roadshows, executive dinners, customer events, and SEV0 in London & San Francisco. Partnering with Sales, Customer Success, Engineering, and Marketing to identify event opportunities and align on goals. Managing budgets, vendors, contracts, timelines, registrations, and onsite logistics. Building repeatable processes for event planning, lead capture, and post-event follow-up. Tracking event performance and reporting on pipeline, revenue impact, and ROI. Continuously testing new event formats, audiences, and channels to drive growth. The profile we're looking for You have experience in event marketing, field marketing, or experiential marketing, ideally in B2B SaaS or developer-focused companies. You’ve supported or run events like conferences, roadshows, executive dinners, or customer programs end-to-end. You’re highly organized and operationally strong, able to manage multiple projects and stakeholders at once. You’re comfortable working closely with senior stakeholders and supporting a senior events manager to deliver a global program. You move fast, take ownership, and are comfortable making decisions in ambiguity. You’re execution-focused and thrive in a fast-paced, high-growth environment. You care about both great execution and measurable business impact (pipeline, revenue, engagement). You probably: Are collaborative, clear in communication, and build strong relationships across teams. Love working cross-functionally, bringing people together across Sales, Marketing, Product, and Leadership to make things happen. You’re creative in how you think about events and experiences, and enjoy coming up with new ideas that stand out and drive impact. Supporting you We work hard and we think life outside work matters just as much. Our
