About the role
About the Role
We're looking for an exceptional Chief of Staff (with the potential to grow into a VP/SVP role in 1-2 years) to work directly with our COO and founders as we scale Bolto into the default operating system for global employment.
This is not a strategy-only role. You'll be dropped into the company's highest-priority operational problems, often with little context, no existing playbook, and an expectation that you'll figure it out.
One week you might be researching compliance requirements at a state level and designing a product rollout with engineering. The next, you could be untangling a complex customer issue that requires coordinating across payroll, engineering, and support. The week after that, you may own implementation of a new internal system, build an operational process from scratch, or lead a cross-functional initiative that simply needs someone to make it happen.
You'll work side-by-side with our COO and founders, acting as a force multiplier for the executive team. Your job is to take ambiguous, high-impact problems and drive them to completion with minimal oversight.
What You'll Do
- Become the internal expert on whatever the company needs most that week.
- Own critical cross-functional projects from idea through execution.
- Investigate operational, product, and customer problems where there is no obvious answer.
- Design and implement scalable internal processes.
- Coordinate across engineering, product, payroll, operations, and customer success.
- Create order out of chaos while maintaining an exceptionally high bar for execution.
What You'll Get
- A high impact role that works hand in hand with the Senior Leadership Team to extinguish the most pressing fires across the company.
- Exposure to all facets of the business, from product & engineering heavy projects, to sales and marketing pushes that require your entire focus.
