About the role
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. Stord is The Consumer Experience Company, powering seamless checkout through delivery for today’s leading brands. We manage over $10 billion of commerce annually and are building the AI-first logistics platform for modern commerce. Standalone Parcel is our most important growth bet. It decouples Stord’s carrier network, rate shopping, and label generation from our fulfillment network and offers them as an API-first service that any brand can use — regardless of their OMS or WMS. It unlocks a new, parcel-only customer segment and, by increasing shipment volume, strengthens Stord’s leverage with carriers across the entire network. This role owns that initiative and the broader connectivity layer around it: the Standalone Parcel API, the integration patterns that meet brands where they are, the external TMS and tracking integrations that power the network, and the work of bringing newly acquired businesses onto the platform. We are looking for a product manager who thinks in APIs and integrations but never loses sight of the revenue and the customer on the other end. What makes this role transformational: You will own Standalone Parcel — Stord’s highest-priority revenue initiative — from integration model to API surface to launch. You will own the portfolio of external carrier and TMS integrations (Shipium, EasyPost, and emerging international providers) that the entire network depends on. You will own external tracking and visibility, including the providers that fill gaps where our primary carriers fall short. You will lead the integration of newly acquired businesses onto the Stord platform and the exposure of TMS data to other Stord systems. What You’ll Do: Standalone Parcel Product (35%): Own the Standalone Parcel offering and its flexible integration model (direct API, Stord-centric, and hybrid/customer-system flows). Own the Standalone Parcel APIs and the Parcel Rating API that lets customers and other Stord services retrieve quotes without initiating a label workflow. Own supporting capabilities that make the API production-ready for external brands, including address validation and the manifest API for shipment visibility. Partner with the Commercial Product Owner, go-to-market, and the Director of TMS — bringing your own product vision for the portal and APIs, not just turning