Business Development Executive

the team on specific projects, where you need to speak to members who have recorded an interest in a Tide product and you have to secure the sale You’ll get to know these prospective members, and how they plan to operate their business so you are able to suggest relevant Tide Products for them to utilize (for instance, our membership subscriptions and time saving products) You’ll spend time coaching them through the setup process, and will support wherever needed; giving them a 5 star service as you welcome them to Tide WHAT WE ARE LOOKING FOR: You have excellent written and spoken English language skills You have previous customer service or telesales experience You’re focused on revenue and can up-sell to our prospective members You’re target driven You are comfortable with constant change and switching of priorities You love to troubleshoot and have a member first mentality You’re able to articulate the onboarding

requirements depending on the nature of the business efficiently and within a limited time frame You’re a team player and can complete ad-hoc tasks to help the KYC Analyst Team on occasions You will be incredibly self-motivated and conscientious, wanting to make a real difference to the business You have the ability to be able to listen, learn and adapt to feedback You may also have some knowledge of compliance, KYC, AML, and associated regulations You may also have previous experience working with a Fintech or digital bank You may also have experience of using Zendesk or similar and Predictive (or power) dialer WHAT YOU’LL GET IN RETURN: Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get: Flexible working options Group Life Insurance 27 days holiday 3 days for L&D or volunteering time off per year We invest in your development with a professional L&D budget per year Snacks, light food, drinks in the office Enhanced family-friendly leave Sabbatical leave TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide .co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [email protected] Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy . Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Create a Job Alert Interested in building your career at Careers at Tide? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Email * Phone Country * Phone * Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What are your base salary expectations? * What is your availability to start? (notice period) * Do you require visa sponsorship? * Select... Have you previously been employed by, or have engaged with Tide in any capacity? (Full time, part time, contractor) * Select... How many years of experience do you have in International Customer Service/ Tele-Sales? * Select... Candidate Demographic Survey We ask for optional diversity information (such as gender, age and disability) to help us understand and improve the inclusiveness of our recruitment process. This information is used only for statistical reporting purposes and is never shared with hiring managers or used in hiring decisions.You can withdraw your consent at any time by contacting us at [email protected] . Withdrawing consent at a later stage will not affect your application. By ticking the box below, you confirm that you freely give your explicit consent for Tide to process your diversity information as described above. How would you describe your gender identity? * Select... Please select the age range that best represents you * Select... 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