About the role
About us Mavenoid is the Intelligent Support Platform for products and devices. Our purpose-built technology delivers best-in-class customer support with intelligent troubleshooting and personalized remote support. Our product provides manufacturers and sellers genius-level customer support while reducing costs. Having raised our Series B, we’re in an exciting phase of growth but are still small enough for each new person to have a big impact on the company as a whole. We were founded in Stockholm, Sweden, but now operate globally as a remote-first company, with team members located across Sweden, the United Kingdom, the United States, and more.
The role As a Business Development Representative, you’ll play a key role in driving Mavenoid’s growth by developing qualified pipeline for our new business account executives. This will be done through detailed research, creative messaging, and cold calling. You’ll work in a small, agile, and supportive team that values curiosity, experimentation, and collaboration. Your goal is clear: generate high-quality opportunities that help Mavenoid reach the next level of growth. You’ll have the freedom to shape your approach and the tools to succeed. This role will be based in US Eastern Time zone. \n In your first month, you will Complete Mavenoid’s onboarding and learn our tools, product, and go-to-market motion. Understand our Ideal Customer Profile (ICP) and key value propositions. Shadow experienced account executives and BDRs on calls and outreach. Begin prospecting with guided support and feedback from your manager. In your first three months, you will Take full ownership of your daily outreach using phone, email, and social channels. Build and manage your own lead lists through prospecting tools and creative research. Run effective discovery conversations to qualify leads for the account executive team. Collaborate closely with your team to test messaging and improve conversions. In your first six months, you will Consistently meet or exceed your targets for qualified meetings and pipeline creation. Help refine outreach templates and strategies for your team. Build trusted relationships across the sales team and share insights from the market. Contribute ideas to improve team processes and overall sales efficiency.