About the role
PsychoSocial Navigator PsychoSocial Navigator An Industry Defining Company Karoo is a venture-backed startup on a mission to transform cardiovascular care. Our platform is designed to empower large provider groups and health systems to succeed in value-based care contracts with payers by improving patient outcomes and reducing cost of care through better coordination, analytics, and disease management. We are currently live in multiple VBC contracts across more than ten states with significant growth plans for 2026 and beyond. While our initial focus is cardiology, we are building a scalable operating system for managing complex conditions across the healthcare spectrum. This is a rare opportunity to join a mission-driven founding team at a pivotal stage and help define the future of healthcare technology, with the power to improve the lives of patients with cardiovascular disease, the number one cause of death in America today.
The Role We are seeking a compassionate and skilled Licensed Clinical Social Worker/Medical Social Worker to join our team. This position involves providing comprehensive psychosocial assessments, counseling services, and care coordination for patients and their families within a virtual medical setting. The ideal candidate will have experience in healthcare environments and a strong commitment to patient-centered care. Experience in Cardiology preferred. An Arizona license and availability to work standard business hours (9 AM - 5 PM) in Pacific Time are required.
Responsibilities Clinical Services Conduct comprehensive psychosocial assessments to identify patient and family needs Develop and implement treatment plans in collaboration with interdisciplinary teams Conduct discharge planning and coordinate community resources Care Coordination Collaborate with physicians, nurses, and other healthcare professionals to ensure holistic patient care Coordinate referrals to community resources, support services, and specialty care Facilitate communication between patients, families, and medical teams Participate in interdisciplinary team meetings and case conferences Patient and Family Support Provide emotional support and counseling to patients facing medical diagnoses Educate patients and families about medical conditions, treatment options, and coping strategies Assist with advance directive planning and end-of-life care discussions Documentation and Compliance Maintain accurate and timely clinical documentation in proprietary technology and/or electronic health records Ensure compliance with HIPAA, state regulations, and hospital policies Complete required assessments within established timeframes