General Application

Remote

About the role

About Us

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Learn more at www.ujet.cx.

If you do not see an opening that matches your skills and experience, feel free to send along your resume and we will reach out should an opportunity matching your skills and experience become available.

UJET is an Equal Opportunity Employer

UJET provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

  • Impactful Work: Be at the forefront of innovation, directly shaping the future of customer experience.
  • Dynamic Culture: Join a collaborative, inclusive team that values big ideas, creative solutions, and powerful relationships.
  • Comprehensive Benefits: Medical, dental, vision, 401(k) plan, commuter benefits, and more.

About UJET

UJET is a cloud contact center platform for smartphone-era CX. In addition to modernizing digital and in-app experiences, UJET eliminates customer channel switching between voice, digital, and self-service channels. The platform infuses AI across its services, which helps to automate processes and improve efficiency in customer interactions. UJET is designed to unify various customer service channels, making it easier for businesses to manage customer relationships.

Other roles at UJET

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Job details

Location

Remote

Company

NameUJET
IndustryCloud Data Services
Team Size4

Funding

Total raised

$231M

Last stage

Series D

Investors

Sapphire Ventures
GV
Kleiner Perkins
Citi Ventures
DDCM Ventures

Founders

AJ

Anand Janefalkar

Founder & CEO

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.