Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge The Renewals & ECS organization sits at the core of our retention and expansion engine, operating a high-volume renewal business across multiple GTM functions. As we scale, we need strong operating discipline, clear ownership, and reliable insights to drive consistent performance. This role is critical in building the cadences, processes, and systems that make the business easier to run, inspect, and scale. Your Mission Business Cadence & Performance Management Own weekly, monthly, and quarterly operating cadences (forecast reviews, MBRs, QBRs), including agenda setting, KPI definition, and follow-through on actions Establish accountability frameworks and ensure consistent inspection of risks, pipeline progression, and overall business performance Strategic Analysis & Decision Support Translate complex operational data into clear, actionable insights for senior leadership Analyze renewals performance, churn risk, pipeline health, coverage, and productivity Build planning models and scenarios to support decisions on headcount, territories, and operating scope Operating Model & Process Improvement Design and continuously improve workflows across renewals, forecasting, quoting, and cross-functional handoffs Clarify ownership and streamline engagement models across ECS, Renewal Managers, and Sales Translate strategic priorities into scalable processes and business rules Cross-Functional Execution Lead high-impact initiatives across RevOps, Systems, Finance, and Sales teams Diagnose and resolve operational challenges (e.g., data inconsistencies, ownership gaps, quoting or routing issues) Partner on systems enhancements, including
requirements definition, testing, and rollout Data Integrity & Governance Own KPI definitions, reporting logic, and data quality standards for the Renewals business Ensure dashboards and reporting reflect current business rules and operating realities Proactively identify and resolve data quality risks and reporting gaps Planning & Business Readiness Support annual and in-year planning, including coverage modeling, workload distribution, and productivity assumptions Ensure operational readiness for changes across territories, policies, processes, and systems Leadership & Stakeholder Partnership Manage and prioritize analysts or project-based resources, ensuring high-quality outputs and execution Partner directly with senior leadership to drive clarity, prioritization, and decision-making Act as a trusted escalation point for complex operational or cross-functional challenges You Are A strategic operator who translates direction into structured execution and brings a strong combination of analytical thinking, operational discipline, and stakeholder influence. You are highly analytical, proactive, and comfortable navigating ambiguity, with the ability to manage competing priorities and drive outcomes through others in a complex, cross-functional environment. Your Experience Includes 7+ years of experience in Sales Strategy, Revenue Operations, Business Operations, Consulting, Finance, or a similar role Experience supporting senior stakeholders in a subscription or renewals-led business Proven ability to design and run business operating cadence (e.g., forecasting, MBRs, QBRs), not just report on metrics Strong analytical expertise, including data modeling, KPI design, and translating complex data into actionable insights Experience leading cross-functional initiatives across Sales, RevOps, Finance, Systems, and Customer Success teams Experience diagnosing and resolving operational challenges (e.g., data quality issues, ownership gaps, forecasting or quoting inconsistencies) Strong communication and stakeholder management skills, with the ability to influence at senior levels Proven ability to manage multiple priorities, structure ambiguous problems, and drive execution through others Extra Awesome Experience supporting renewals, post-sale, or customer revenue organizations Familiarity with Salesforce (opportunity management, routing, territory design, reporting logic) Experience owning business
requirements, testing, and rollout support for GTM systems changes Prior people management or experience leading analysts or project-based resources Experience in SaaS or other recurring-revenue environments Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific
requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Benefits As an employee at OneTrust , you will be part of the OneTeam . That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance
bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific
benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: OneTrust Careers on YouTube @LifeatOneTrust on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form . Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to [email protected] . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
