About the role
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the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job descriptions can feel a bit formulaic sometimes, but we promise Canva is anything but. If you're drawn to what we're building and you see yourself in this role, we'd love to hear from you. Where and how you can work Our London office is a hub for collaboration and energy — and we know great thinking happens in different places. This role offers flexibility to work in a way that suits you, whether that's in-office, hybrid, or remote. What you'd be doing in this role This is a commercial leadership role with real ownership — you'll hold the full post-sale revenue motion across three of Canva's acquired businesses: Leonardo AI, Flourish, and Remove.bg. As we build a unified commercial engine for the Enterprise Solutions Business Unit, you'll lead
the team, own the number, and shape how we grow. At the moment, this role is focused on: Owning the post-sale revenue number across Leonardo AI, Flourish, and Remove.bg — renewals, expansions, and commercial negotiations Leading and developing a team of CSMs and AEs across EMEA, AMER, and APJ, building a culture that is as commercially sharp as it is customer-focused Establishing a commercial operating rhythm — pipeline reviews, renewal forecasting, and expansion plays that connect
the team to revenue outcomes Driving the Canva Paper migration for existing customers, maintaining commercial continuity and capturing upsell opportunities through the transition Partnering with Regional Sales leaders and the BU Lead on account strategy, co-sell motions, and multi-threading across the Canva and Fleo portfolio Building scalable CS playbooks, tooling (SFDC, Gong), and metrics that will outlast the current build phase — and set up future Canva acquisitions for success You're probably a match if: You own a number and know how to grow it — renewals, expansions, and NRR are your primary metrics, not health scores You've led post-sale or renewal teams in SaaS, ideally across multiple products or customer segments, and you've driven growth (not just satisfaction) You have strong commercial negotiation skills and executive presence — comfortable in front of enterprise customers and in internal commercial discussions You've built operating models from scratch before — playbooks, forecasting, tooling, and team capability in a high-growth, ambiguous environment You've navigated product transitions or platform migrations with commercial accountability and customer-facing ownership You're a collaborative operator who can align regional sales, product, and finance teams around shared goals and joint pipeline
