About the role
Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you’ll do Our Menu Platform (featured on our tech blog ) is the central hub for comprehensive menu management. It streamlines operations, enhances the customer experience, and provides a single source of truth for menus across online delivery channels such as DoorDash, Uber Eats, Grubhub, etc., and Point-of-Sale (POS) systems such as Square, Toast, Clover, NCR, etc. Key capabilities include real-time menu updates, channel-specific availability, pricing and tax configuration, ingredients and SKU management, bundling and promotions, A/B testing, and automated syncing between POS and delivery channels. For more information, please visit our help center . With 99.99% platform availability and 150K+ restaurants , our platform is a critical infrastructure for restaurants worldwide. As a backend-focused Software Engineer , you will help advance this high-scale, high-impact platform. You will: Build data-driven features that power dynamic menu operations. Contribute to planning and strategy for tools and internal platforms. Design, implement, and test backend services using agile practices. Collaborate cross-functionally with engineering, product, and support teams. Write, debug, and maintain high-quality code across multiple projects. Architect scalable systems capable of supporting large, distributed workloads. Improve platform reliability , performance, and developer experience. Champion innovation and continuously explore new technologies and approaches. What we’re looking for Education: Bachelor’s degree in Computer Science or equivalent experience is required. Experience: 4+ years of professional software engineering experience. Technical Mastery: Strong background in building scalable and reliable distributed systems Experience building large-scale, high-traffic applications Proficiency in Java and modern backend development practices Architectural Skills: Ability to design new systems from scratch and evolve existing architectures. Impact Orientation: Demonstrated track record of meaningful, high-quality contributions. Communication: Clear communicator capable of partnering with both technical and non-technical stakeholders.