Senior Director, Partner Support & Success

Working across sales, delivery, marketing, finance, and operations,

the role aligns the organization around a clear strategy and continually evolves the portfolio based on partner needs, market insights, and business performance. Own Partner Support & Success strategy and business performance, establishing the vision, priorities, and plans needed to achieve customer, partner, and business outcomes. Lead the end-to-end portfolio and offer strategy, using partner needs, market insights, competitive intelligence, and performance data to evolve the portfolio and identify new growth opportunities. Drive offer design, value proposition, packaging, and pricing, ensuring offerings are differentiated, compelling, scalable, and positioned for market adoption. Lead cross-functional execution across sales, marketing, delivery, operations, and finance to bring the strategy to market and consistently deliver on the customer and partner promise. Manage business performance and continuous improvement, using results and market feedback to adjust strategy, improve experiences, and drive topline and bottom-line performance. Build and lead a high-performing team, setting clear outcomes, developing talent, and creating a culture of accountability, collaboration, learning, and innovation. Bachelor's Degree in Business Administration, Economics, Finance or related field AND 10+ years experience in leading business strategy and/or product strategy teams OR equivalent experience 3+ years people management experience. Bachelor's Degree AND 15+ years experience in product/service/program management or software development OR equivalent experience. 5+ years people management experience.