About the role
As a Learning and Development Specialist, you are responsible for delivering and developing courses and materials to support the learning needs of Talkiatry’s diverse workforce. In this role you will have the unique opportunity to partner across the organization to develop and deliver courses that are engaging and effective. Your work will help us build and enact our learning offerings that help improve the efficiency of the organization and care delivery. Your desired result is to ensure colleagues have the knowledge and tools to succeed, realize their potential and the organization has the capabilities to support its rapid growth. About Talkiatry: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care. Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America. Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. You will: Facilitate ongoing new clinician orientation sessions for new Psychiatrists, Nurse Practitioners, and Therapists joining Talkiatry’s growing team of clinicians Develop content for live, facilitator-led educational experiences and eLearning modules for corporate and clinical populations Assist with the implementation of corporate and clinical cohort experiences, focused on leadership development and equity, diversity, inclusion, and belonging Collaborate across Talkiatry’s corporate and clinical populations to develop additional learning and developmental materials as needed Contribute to L&D team development and strategy You are: Engaging teacher. Understanding of how adults learn, learning styles and adjust your delivery to your audience’s learning needs. Excellent communicator. Able to communicate effectively with individuals who have a variety of educational backgrounds, from high-school degrees to physicians with post-graduate training. Superior listening and collaboration skills. You seek to understand first and collaborate with functional and executive leaders to create learning experiences that are impactful and effective. Excellent follow through. You always deliver on your commitments and promises. High integrity. You represent Talkiatry’s mission, vision, and values with infectious enthusiasm. You act with a sense of urgency and update tracking tools and systems as needed Intellectually curious. Stays abreast of best operational practices for outpatient practices, clinical psychiatry, patient experience, revenue cycle and value-based care Comfort with change. Ability to manage change and see opportunities to create. Takes initiative. Sees what could be or is needed to enhance the capabilities of Talkiatry and proactively gains support for those ideas and acts independently to bring them to life. Passionate about diversity, equity, inclusion, and belonging. You seek to develop inclusive programming that allows and encourages all staff to flourish. You have: Two years experience delivering and developing courses for adult learners in a professional setting Proficiency in Microsoft applications and virtual collaboration tools. Experience using and managing content within a learning management system (LMS) Experience working with instructional design software to create dynamic learning experiences Familiarity with an electronic health record is a plus, but not required. Exceptional customer service skills. You exude positivity, a high level of organizational knowledge and problem-solving skills Bachelor s Degree required Why Talkiatry: Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care Collaborative environment: be part of building something from the ground up at a fast-paced startup Excellent