About the role
Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 300 local payment methods across 70+ countries. Every year, Boku processes over $10 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.
About
the Role We are looking for an experienced and technically strong Quality Engineering Manager to lead a high-performing team of SDETs responsible for delivering quality engineering across critical payment and settlement platforms. This role is ideal for someone who enjoys solving complex engineering challenges, leading talented teams, influencing stakeholders across the business, and driving quality at scale. You will operate in a fast-paced environment where priorities evolve, multiple initiatives run in parallel, and collaboration across Product, Engineering, Operations, Security, and Platform teams is essential. The successful candidate will combine strong people leadership with technical credibility, enabling them to guide automation strategy, make informed decisions in ambiguous situations, and advocate for quality throughout the software development lifecycle. This role requires someone who is comfortable navigating ambiguity, making decisions with incomplete information, and leading teams through rapidly changing priorities. What You'll Be Doing Lead and Develop High-Performing Teams Lead, mentor, and grow a distributed team of SDETs Create an environment focused on accountability, continuous improvement, and technical excellence Support career development, coaching, performance management, and hiring activities Drive Quality Engineering Excellence Define and evolve testing strategies, automation frameworks, and quality practices Partner with Engineering and Product teams to ensure quality is embedded throughout the development lifecycle Identify opportunities to improve test coverage, automation effectiveness, reliability, and release confidence Review technical approaches and provide guidance on automation, testing architecture, and quality risks Manage Complex Programs and Stakeholders Lead quality initiatives across multiple concurrent projects and workstreams Build strong partnerships across Engineering, Product, Operations, Security, and Platform teams, influencing decisions and driving alignment Balance competing priorities and make effective decisions in dynamic, fast-changing environments Communicate risks, trade-offs, and delivery expectations clearly to stakeholders Drive Continuous Improvement Establish and track quality metrics, test effectiveness, automation coverage, and delivery performance Champion process improvements and engineering best practices Drive adoption of modern testing approaches, including AI-assisted quality engineering and automation