Clinical Account Manager - Cleveland/Upstate New York

About Ceribell

Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement!

Position Overview

The Clinical Account Manager (CAM) is responsible for launching new hospitals and organic growth of install base of hospitals. The AM will also be responsible for providing on-going medical education to physicians and clinical staff using clinical information as the foundation for growth.

This Clinical Account Manager must be based within region, please no remote applicants. This role requires 60%/ 3 days a week travel.  This territory will cover Cleveland, OH through Erie, PA, up to Buffalo, NY. 

What You'll Do

Driving New and Organic Growth 

• Expand use of Ceribell to additional acute or critical care centers within existing customer base.
• Work with the local Territory Manager to launch Ceribell at new customer sites.
• Drive new product and technology introductions for existing customers.
• Build advocacy and champions within facilities.  Use hospital data to validate and build interest.
• Develop a qualified lead funnel within existing install base.  Regular activities consist of formal presentations, peer to peer education, new physician training, and driving physician education.
• Responsible for upgrades and departmental expansion in existing install base.
• Strong project management skill requirement to support new account launches.

Clinical Training / Education

• Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of company products.   Become a clinical expert in use cases of Ceribell and relevant patient populations.
• Troubleshoot workflow solutions for departments as need arises
• Partner with clinicians to identify and establish protocols for patients at risk of seizure.
• Lead clinical teams through training sessions helping understand workflow and applications.

Reporting and Administration

• Submit all required reports and training documentation on a timely basis
• Use Salesfoce.com to manage administrative task
• Ensure compliance with applicable laws, regulations, and Ceribell policies
• Works cross-functionally to ensure successful deployment of Ceribell products at customer locations.
• Ability to work within a field-based team and strong partnership with Territory Manager of respective region.

What We're Looking For

• 3-5 years of recent critical care sales experience OR 5 years of medical device or pharma sales experience OR RN’s with industry experience in supporting sales teams.
• Excellent Communicator, Relationship Builder, Creative & Effective Problem Solver, highly organized and ability to prioritize strategically.
• Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes.
• Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building
• Driven & Coachable: innate desire to succeed; willing to seek out coaching, accept feedback and apply new skills supports measurable change
• Grit, high integrity
• Bonus points: start-up experience or experience working with disruptive technology, med device experience, neuro ICU clinical experience, sales experience.

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