At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We’re building the future of in-store experience where every product and every person can be precisely located in real time.
Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.
We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!
Mission-Driven : We're transforming retail with cutting-edge technology and building something that truly matters.
Collaborative Team : We thrive on curiosity, shared goals, and solving complex problems together.
High Impact : You’ll make meaningful contributions from day one and help shape the future of our product and company.
Clear Communication : We value honesty, humility, and respectful dialogue—everyone’s voice matters.
Balanced Lives : We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.
Diverse Perspectives : We believe better ideas come from diverse backgrounds, experiences, and viewpoints.
Empathy-Driven Design : We build with deep respect for our end users, listening closely to their feedback and needs.
We are seeking a dedicated Senior Specialist Store Technical Support with a strong background in Helpdesk and Customer Support to join our dynamic team. The ideal candidate will combine solid technical expertise with excellent communication skills to effectively engage both technical and non-technical stakeholders.
In this role, you will partner closely with IT Engineering , Customer Operations , and other cross-functional teams to identify root causes of issues affecting store deployments and overall customer experience. You’ll thrive in a collaborative environment, drive projects to resolution, and champion process improvements that enhance RADAR’s operational efficiency and customer satisfaction.
Required :
Preferred:
At RADAR, your pay is one part of your total compensation package. This role is a non-exempt position at $40-$55 an hour with eligibility for overtime. Individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training. You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan, flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.
Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.
RADAR is building technology to completely transform the in-store experience for retail employees and customers alike.
Executive Assistant
Paralegal
Product Manager, Retail Experience & Platform
Program Manager, Business Operations
Senior Associate, Program Management, Deployment Operations
Salary
$40 - $50
Location
New York, New York, United States
Experience
5+ years
Total raised
$63.0M
Last stage
Series A
Investors
Michael E. Murphy
Co-Founder & COO
Adam Blair
Co-Founder & CTO
Spencer Hewett
LinkedInSpencer Hewett
Founder & CEO
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.