A empresa Inspectorio está contratando para o cargo de Customer Success Associate - Key Accounts em: Brasil | LinkedIn Pular para conteúdo principal LinkedIn Customer Success Associate - Key Accounts em: San José, CA Expandir pesquisa Este botão exibe o tipo de pesquisa selecionado no momento. Ao expandir, há uma lista de opções de pesquisa que mudarão as entradas de pesquisa para corresponder à seleção atual. Vagas Pessoas Learning Limpar texto Limpar texto Limpar texto Limpar texto Limpar texto Entrar Cadastre-se agora Customer Success Associate - Key Accounts Inspectorio Brasil Candidatar-se Cadastre-se ou entre para encontrar seu próximo emprego Cadastre-se para se candidatar ao cargo de Customer Success Associate - Key Accounts na empresa Inspectorio E-mail ou telefone Senha Exibir Esqueceu a senha? Entrar Entrar com e-mail ou Nunca usou o LinkedIn? Cadastre-se agora Ao clicar em Continuar para se cadastrar ou entrar, você aceita o Contrato do Usuário , a Política de Privacidade e a Política de Cookies do LinkedIn. Customer Success Associate - Key Accounts Inspectorio Brasil Há 5 dias Mais de 200 candidaturas Veja quem a Inspectorio contratou para este cargo Candidatar-se Cadastre-se ou entre para encontrar seu próximo emprego Cadastre-se para se candidatar ao cargo de Customer Success Associate - Key Accounts na empresa Inspectorio E-mail ou telefone Senha Exibir Esqueceu a senha? Entrar Entrar com e-mail ou Nunca usou o LinkedIn? Cadastre-se agora Ao clicar em Continuar para se cadastrar ou entrar, você aceita o Contrato do Usuário , a Política de Privacidade e a Política de Cookies do LinkedIn. Salvar Denunciar esta vaga About Inspectorio Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers. Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations. Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world.
About
The Role At Inspectorio, the Key Accounts team is at the forefront of enabling customers to unlock the full value of our platform across quality, sustainability, and compliance functions. As a Customer Success Associate , you’ll work closely with CSMs across enterprise accounts, gaining hands-on exposure to real implementations and customer engagements. You’ll report directly to a Senior CSM and follow a structured individual development plan designed to build your capabilities progressively. Enterprise accounts at this level involve long implementation cycles, multiple stakeholders, and high client expectations, this role requires someone who can operate with professionalism and sound judgment from day one.
What You'll Do Support the Key Accounts team by driving operational efficiencies, process improvements, and cross-functional collaboration. Assist in Business Reviews and strategic check-ins with customers. Help prepare and present 360° views of customer health metrics and KPIs. Contribute to renewal and invoicing activities to ensure timely contract continuity. Support customer onboarding, configuration, and training aligned to their business processes. Help identify customer risks and blockers to adoption, and coordinate with the Senior CSM to resolve them effectively. Document customer insights and internal processes to ensure knowledge continuity across
the team. Build working knowledge of customer business contexts through business analysis, process mapping, and participation in strategic reviews.
Qualifications Customer Relationship & Advocacy – Builds trust-based connections and supports
the team in advocating customer needs internally. Based in Brazil, with full professional fluency in both Portuguese and English (written and verbal). 2 years minimum experience in customer success, account management, consulting, or a client-facing role in a SaaS or tech environment. Customer & Business Insight – Gathers and applies business context to improve outcomes and customer engagement. Platform & Technical Acumen – Learns to navigate Inspectorio’s platform, supporting client configurations and resolving usage challenges. Customer Journey Support – Assists with key lifecycle milestones including onboarding, engagement, and renewal. Effective Communication – Prepares materials for executive-level meetings and participates in strategic conversations. Adaptability & Growth Mindset – Embraces feedback and change, eager to grow and learn in a dynamic SaaS environment. Detail-oriented, organized, and able to manage multiple tasks simultaneously. Strong interpersonal skills and a customer-first mindset. Comfortable using AI tools (e.g., ChatGPT, Claude, Gemini) to improve personal productivity, drafting, summarizing, creating automations or preparing materials faster and with more consistency.
