About the role
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Role Overview The Business Support Coordinator is responsible for managing the end-to-end documentation lifecycle for Cambodia finance operations, ensuring all tax invoices, vendor documents are timely collected, scanned, filed, and retained in compliance with local regulatory
requirements (including a 10-year document retention obligation under Cambodian tax law). This role serves as a critical link between the local administrative function and the regional finance team. Key
Responsibilities 1. Tax Invoice Management Print/Issue tax invoices from Flexport's internal operating system (Core) upon customer payment confirmation and invoice collection requests. Liaise with customers to coordinate timely delivery or handover of original tax invoices. Conduct daily visits to vendor/carrier offices across Phnom Penh to collect original tax invoices for services or goods paid by Flexport, in line with local market practice. Maintain a tracking log of all invoices issued and received, flagging any outstanding or missing documents. 2. Document Scanning & Digital Archiving Ensure all received paper invoices and supporting documents are scanned promptly and uploaded into Core or the designated Google Drive folder in an organised and consistent folder structure. Perform quality checks on scanned documents to ensure legibility and completeness before filing. Maintain and update the digital document repository on an ongoing basis, ensuring easy retrieval for audit or reporting purposes. 3. Physical Document Management Organise and maintain physical paper files in a secure, systematic manner, categorised by document type, vendor/customer, and period. Ensure physical records are properly stored and accessible for a minimum retention period of 10 years in compliance with GDT
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