About the role
Central Operations Specialist - Moove This website uses cookies to ensure you get the best experience. Moove and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. 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Vendors Youtube Accept these cookies Decline all non-necessary cookies Skip to main content common--header--menu#toggle" data-common--header--menu-target="button" > Career menu Start People Jobs Employee Log in as employee Candidate Log in to Connect Homepage moove.io Share page Facebook X LinkedIn Mail Phoenix, USA Central Operations Specialist Apply for this job About Moove AV At Moove AV, we’re on a mission to make the world safer by enabling autonomy in transportation. Partnering with industry leaders like Waymo , we’re redefining fleet management and driving the commercialization of autonomous vehicles. We’re expanding globally and seeking passionate, innovative professionals to join our journey. If you’re ready to be at the forefront of cutting-edge technology and help make mobility safer, more efficient, and accessible, we want to hear from you! About the team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Overview The Central Operations Specialist is responsible for the real-time monitoring of autonomous vehicle fleet status and depot needs. The specialist will proactively identify, triage, and communicate immediate vehicle needs (e.g., charging requirements, cleaning requests, maintenance alerts, out-of-service status) to the appropriate remote depot teams to ensure swift resolution and optimal fleet readiness. This requires utilizing proprietary fleet management software, adhering to strict escalation protocols, and maintaining continuous, clear communication to minimize vehicle downtime and support high operational standards. Key Responsibilities Real-time monitoring of autonomous vehicle fleet status and depot needs using proprietary fleet management software. Proactively identify immediate vehicle needs (e.g., charging requirements, cleaning requests, maintenance alerts, out-of-service status). Maintain continuous, clear communication with depot teams and management to minimize vehicle downtime, support high operational standards, and achieve critical SLAs. Ensure optimal fleet readiness through timely intervention and resolution of issues. Support high operational standards by following all defined procedures and protocols. Contribute to the identification of trends and recurring issues to improve overall fleet efficiency. Completion of daily reports and documents in line with partner safety and operational standards Adhere to strict escalation protocols for all operational issues. Qualifications Required High school diploma or equivalent. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Ability to work flexible hours, including evenings, weekends, and holidays. Commitment to continuous development and proficiency Capable of responding quickly to changing and potentially high-pressure environments; Ability to lift or pull up to 35 pounds without assistance Preferred Experience with fleet management, logistics, or dispatch software. Advanced skills in Google Workspace or Microsoft Office Suite (especially Sheets/Excel for data analysis). Prior experience in a call center, control room, or NOC (Network Operations Center) environment. Familiarity with autonomous vehicle technology and basic operational concepts. Note: This job description is intended to provide a general overview of the responsibilities and qualifications of the position. Specific duties may vary based on the needs of the business. Pre-hiring Notice: Moove relies on the accuracy of the information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Locations Phoenix, USA Job opportunities Legal Counsel Phoenix, USA, Miami, USA · Hybrid Head of Safety and Compliance Phoenix, USA, Miami, USA Fleet Deployment Specialist Operations - USA · Phoenix, USA More jobs Phoenix, USA Apply for this job Phoenix, USA Central Operations Specialist Loading application form Career site Start People Jobs Data & privacy Manage cookies moove.io Employee login · SSO Candidate Connect login Already working at Moove? Let’s recruit together and find your next colleague. @moove.io Log in Applicant tracking system by Teamtailor
