About the role
At Factorial, we’re looking for a Pricing & Packaging Specialist to help us run and scale how we price, package and monetize our products across global markets. Pricing is one of the most powerful levers for our growth. As our Pricing & Packaging function matures, we need a hands-on, analytical operator who can turn pricing strategy into well-executed, well-measured decisions, keeping our projects, data and dashboards in great shape so
the team can move fast and with confidence. Ready to be part of the challenge? 🚀
About
the role 🚀 Reporting directly to the Head of Pricing & Packaging, you will be the operational backbone of
the team. Your core mission is to own the analytical, reporting and project-coordination work that keeps pricing initiatives running smoothly, freeing up leadership to focus on strategy and stakeholder management. You’ll work with large volumes of commercial and product data, build and maintain the dashboards
the team relies on, and use SQL to get to raw data when you need to. You will collaborate closely with Product, Finance, Revenue Operations, Marketing and the CEO Office, and your work will have a direct, measurable impact on Factorial’s top-line growth. What will you be doing 🛠️ Analytics & reporting Build and maintain pricing dashboards that track performance of plans, modules and packaging across markets, channels and customer segments. Work with large, complex datasets from our data lake and commercial systems, querying raw data with SQL, cleaning it, and turning it into clear, decision-ready analysis. Run pricing and packaging analyses (scenario modelling, price elasticity, bundle/mix analysis, win/loss and conversion deep-dives) to support pricing decisions and go-to-market launches. Monitor
the team’s core KPIs and proactively flag trends, anomalies and opportunities to the Head of Pricing & Packaging. Operational & project support Own pricing change logistics , coordinating execution across Product, Finance, RevOps and Customer teams so changes ship on time and without errors. Maintain project timelines, documentation and trackers for multiple concurrent pricing initiatives, ensuring milestones and action items are followed up. Prepare status reports and executive-ready materials that translate complex pricing data into clear updates for leadership and stakeholders. Keep the pricing catalogue and source-of-truth documentation accurate as plans, bundles and add-ons evolve. Proactively identify risks and blockers and propose mitigations to keep initiatives on track. KPI’s you will work with You’ll live and breathe Factorial’s monetization metrics, always analysed across market, channel, lead origin and customer size: New MRR: the primary measure of revenue impact from pricing and packaging changes ARPU (per deal and per new customer): whether our packaging increases value captured per account Win Rate and Lead-to-Deal conversion : how pricing and packaging affect commercial acceptance New Customers and Pipeline : balancing value capture against volume Acquisition efficiency (CPL, CPD) and Paid/Organic spend : ensuring pricing improves unit economics, not just topline The job is to read these as a trade-off between value capture, conversion and acquisition efficiency, never one metric in isolation. Tools & environment 🧰 You’ll operate in a modern, data-rich stack. We don’t expect mastery of every tool, but you should be comfortable getting hands-on: Data & analytics: SQL on our data lake, BI dashboards, spreadsheet modelling (Excel/Sheets); exposure to product analytics (Amplitude), CRM data (HubSpot) and the product/pricing catalogue (Chargebee) is a plus. Planning & documentation: Notion for documentation, Asana (or similar) for project tracking, and Slack and Google Workspace for collaboration. About you 🧐 2–3 years of experience in pricing, revenue/commercial analytics, strategy, finance, growth or a similar analytical role — ideally in a fast-moving SaaS, fintech or tech-scaleup environment. Proven experience working in complex environments and handling large volumes of data with rigour and attention to detail. Strong analytics skills and confidence building and maintaining dashboards from scratch. Working knowledge of SQL, able to query and join raw data independently. Advanced spreadsheet skills and a structured, model-driven approach to analysis. Highly organised, with a talent for documentation, follow-through and keeping multiple workstreams on track. Clear communicator who can turn complex pricing concepts into simple, actionable updates for technical and non-technical stakeholders. Fluent in English (C1+); Spanish, French, Italian or German are a strong plus.
