About the role
Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment. Join our team and make a difference in patient care. About this Role You'll join Parachute Health's IT & Security team as a contractor, working alongside engineers and analysts who keep our healthcare technology environment secure, compliant, and operationally efficient. You'll gain hands-on exposure to identity, endpoint, network, and cloud security, compliance, and incident response in an environment governed by SOC 1, SOC 2, and HITRUST CSF You won't just sit behind a desk. You'll be a part of a fast-paced environment, work closely with IT and Security professionals on real projects and sit in on incident response and architecture discussions
Responsibilities IT operations & endpoint Support day-to-day IT operations: user onboarding/off-boarding, hardware provisioning, troubleshooting tickets, and end-user support. Help manage our macOS laptop fleet, MDM enrollment, configuration, software deployment, and compliance baselines. Troubleshoot connectivity, hardware, software, and authentication issues across Mac, Linux, and Windows environments. Document fixes, runbooks, and FAQs to help
the team scale. Identity & access Assist with Okta administration, user lifecycle, group management, SSO/MFA configuration, application assignments, and access reviews. Help run periodic access reviews and collect audit evidence. Network & security tooling Support ZScaler operations, policy review, bypass requests, log analysis, and user troubleshooting. Help maintain DLP policies and triage alerts for potential data exfiltration. Assist with WAF rule review, false-positive tuning, and traffic analysis (AWS WAFv2 / Akamai). Support SIEM operations in Splunk/Wazuh by querying logs, building dashboards, and tuning alerts. Scripting & automation Write and maintain scripts to automate repetitive IT/Security tasks - log analysis, evidence collection, ticket enrichment, account hygiene, and reporting. Build small tools that make