Summary
Our Client Solutions team is the front line for finding the right experts for our clients. As a Client Solutions Associate, you will be directly responsible for growing our network and scaling our impact by connecting our clients to the right subject matter experts, who will then share their knowledge through qualitative interviews.
This role is fast-paced and no day is the same. You will need to be hard-working, flexible, with strong client-facing communication skills. You will be part of creating and improving processes to help us do better work every day. You will work alongside our product and engineering team to translate client feedback into product improvements.
We are looking for candidates that are excited to face the successes and challenges of growing a business and developing a loyal base of users.
Responsibilities
Though no day is the same as a CSA, you can expect the job to involve:
This role demands strategic thinking, strong communication skills, and a proactive approach to solving projects.
Qualifications
Bonus Points
We're on a mission to help everyone realize the true value of their knowledge. To do so, we're building the world's most advanced expert network platform. Hundreds of the world's top venture capital firms, consulting firms, and startups leverage our platform to access perspectives from thousands of verified experts in technology, software and healthcare. See how we serve our customers:• https://officehours.com/solutions/investors• https://officehours.com/solutions/startupsBecome an Office Hours advisor: https://officehours.com/waitlist?e=&s=wBYzLE
Salary
$72,000 - $72,000
Location
San Francisco, CA
Total raised
$5.0M
Last stage
Seed
Investors
Joe Kim
Co-Founder & CEO
Patrick Reynolds
Co-Founder & Head of Product
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.