About the role
Customer Operations Coordinator - London | Zencargo Careers Careers at Customer Operations Coordinator Department Customer Success Employment Type Permanent - Full Time Location London Workplace type Fully remote Key Responsibilities Requirements About Zencargo Zencargo is a digital-first freight forwarder & logistics provider. Our platform allows customers to book, maintain and keep track of their international freight as well as use analytics to drive intelligent supply chain decisions that help their businesses thrive. Whilst shipping is a complex trillion-dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paper Our services include ocean, air and rail freight as well as trucking and cargo insurance. We deliver significant time, paper and financial savings to our customers offering instant quoting, easy booking and an online dashboard to give them 360 degree, 24/7 visibility on their shipments. Shippers and their counterparts collaborate to oversee their logistics on Zencargo and all their supply chain data is stored together in the cloud making business analytics easier than ever. At Zencargo, we believe that technology can simplify logistical complexity and tear down barriers to trade. Automating trade and logistics operations and providing access to data and analysis will help companies to trade smarter and more efficiently, freeing businesses to concentrate on key outcomes. Only by combining human endeavour and technology, can we build smarter supply chains that know no borders. Life at Zencargo What’s in it for me? Zencargo is where you come to do something you're passionate about, and learn new things. We are in scale mode at Zencargo and we work to realistic growth targets and metrics. You will thrive here if you enjoy working in a scaling environment. As we grow we want you to grow with us. At Zencargo there is a huge opportunity to build your experience and grow your career. We want you to be part of the team for a long time to come, and we will focus on helping you get to where you want to be. We all have dreams and aspirations. As part of the Zencargo team, we ask you to deliver your optimum work and help us create real value for our customers and teams. Work, Life and Balance At Zencargo, we work hard! We do, however, realise that you have family, friends, interests and life outside the world of work. As a scaling business, we constantly evolve our reward and benefits approach. Here are some highlights! United Kingdom Generous Annual Leave Flexible, Remote and Hybrid Working Home Equipment Allowance BUPA Private Medical Insurance Annual L&D Budget Paid Volunteering Days Pension Scheme Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay Netherlands 33 days paid holiday annually, including statutory Dutch national public holidays Pension Scheme Flexible, Remote and Hybrid Working Home Equipment Allowance Annual L&D Budget Paid Volunteering Days Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay United States 33 days paid holiday annually, pro rata, including national public holidays and Veteran’s Day Home Equipment Allowance 401K Pension Scheme Private healthcare scheme Annual L&D Budget Paid Volunteering Days Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay United States Our Vision, Mission and Values Zencargo is a company driven by our Vision, Mission and Values . We conduct values interviews as part of our recruitment process to ensure we are able to hire top talent that embodies concepts that align with our core values and beliefs. Our Zencargo Vision - "A world with smarter trade" Our Zencargo Mission - "To make customers' supply chain their competitive advantage" Our Zencargo Values We Learn Fast and Grow We Build Trust We Take Ownership We Deliver Outcomes A Fair Chance Every role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you. More than just encouraging your application, we're committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging. We open our doors to those who share these motivations. Apply Now Find out more Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest Apply Now Department Customer Success Employment Type Permanent - Full Time Location London Workplace type Fully remote View all opportunities at Zencargo Zencargo Privacy Policy Cookies Powered by