About the role
Introduction We value candidates who have significant experience with managing complexity, working independently, and are motivated by hard problems. What We Offer The ability to have real impact on mission-critical workflows The chance to use state-of-the-art tech to solve novel problems with mission partners The opportunity to define your role through time as we grow Competitive salary and equity upside with annual merit refreshes based on impact Position Overview This multi-faceted role involves a combination of strategy, sales, and relationship management, requiring a highly organized and self-motivated individual. You'll be on the forefront of building and deploying our software to mission users, working closely with engineers to develop new features and capabilities, and scaling
the team over time. You need to have sharp user and product acumen, experience with intense customers (mission environments or critical industry companies), be adept at learning about new problems and technologies, and have a nose for valuable use cases. You should be a strategic thinker who can identify new opportunities, build strong client and partner relationships, and collaborate with cross-functional teams to achieve business objectives. You will play a large role in defining the product direction and tone of our platform - as such, you should want to measure your work based on impact, not pats on the back, and you need to have a maniacal focus on delivering value to users. You will be responsible for determining
how we work with customers and, in turn, help steer the strategy of our company. Finally, you need to be comfortable working on a tight-knit team, including a history of highly productive relationships with engineers and a willingness and ability to take ownership of hard problems. As we scale, you should also be comfortable with defining processes to work smarter, not harder, and to support additional team members. Unlike other roles at the company, this role would need to be based in New York or Washington, DC. Key