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About us
Encord is the universal data layer for AI, helping 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle — from development through production.
Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $110M in total funding, including a $60M Series C led by Wellington Management, with participation from CRV, Next47, Y Combinator, and others.
The role
We're looking for an exceptional CS Associate to join our post-sales team. You'll work closely with our Sales, Engineering, and Deployment functions to drive adoption and value delivery across our customer base.
You'll become a product expert and work with internal teams to build a well-oiled engine that consistently enables customers to get up and running successfully at scale. You will work on a mix of strategic work (ideating and executing on success plans, running growth campaigns like referral programs, customer events, or holiday merch drops) and operational work (identifying and prospecting new champions across our customer base, running onboardings and demos, guiding tech teams through best practices).
What you'll do
Who we're looking for
Experience requirements
Why Encord
Encord is the data layer for physical AI. We're how the world's most ambitious AI teams turn messy, multimodal data into production systems - from humanoid robots to autonomous vehicles to smart infrastructure. 300+ teams including Toyota, Skydio, and Maxar rely on Encord to curate, manage, and align the data their models actually need. $110M raised. San Francisco, New York, and London.
Salary
$85,000 - $115,000
Location
San Francisco
Experience
1+ years
