Customer Success Engineer

NICE TO HAVE Familiarity with iOS & Android platforms. Experience supporting open-source projects & their GitHub communities. Experience with Shopify, Magento, and Salesforce a plus #LI-remote Algolia is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual total cash

compensation range (base salary and commission) for this role reflects US market pay data within this location. The exact

compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. Remote US: On-Target Earnings Pay Range $111,000 - $129,729 USD FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on

the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page . All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information. We’ll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application! Create a Job Alert Interested in building your career at Algolia? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Email * Phone Country * Phone * Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Add another Why are you interested in the Customer Success Engineer role? Do you have experience working on web development technologies and building consumer websites or web applications? * Select... Are you fully proficient in reading and coding in Javascript? * Select... Do you have direct experience supporting customers in a pre-sales or post-sales/ services capacity? * Select... Please tell us more about your client-facing experience in a few sentences (3-5 sentences max). * Do you have any experience delivering workshops to customers? * Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? * Select... Location * Current city and state where you reside. Current Company * Current Title * LinkedIn Profile What is your legal first name? * What is your legal last name? * What is your preferred first name? * How did you initially hear about this job? * Select... If you chose Algolia Employee, Conference / Event / Career Fair, or Other, please specify here: Guidelines for using AI in our interviewing process * Acknowledged As your prospective employer, Algolia has outlined our policy on how candidates are permitted to use AI in our hiring processes. Knowing that the way we experience AI may evolve over time, we will regularly review our approach to AI to ensure alignment with current legislation and to protect against potential biases in our processes. Prior to engaging in the interview process, please review our current policy . Submit application Powered by Greenhouse

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