As a member of our stellar customer experience team, you will work closely with some of the fastest growing companies in the world as their direct line of contact and support. You’ll partner closely with our account management, product, and engineering teams on resolving customer questions, managing product requests and issues, and bringing insights into how we can improve our product. You’ll be the first line of defense for our customers and the voice of the customer to the rest of the team!
Comprehensive healthcare and dental coverage for you
401(k) plan
Generous PTO: 13 accrued days, plus company shutdown December 24—January 1st
Free lunch & dinner at the office
Annual company-paid retreats
Developmental bonuses: support for professional development opportunities tied to cloud and related fields
Compensation
$70,000—$90,000 USD
Pump saves up to 60% off AWS for early stage startups, and for free (yes, that's right). Using group buying and AI, Pump automates cost savings that require no engineering effort. #GetPumped
Salary
$65,000 - $80,000
Equity
0.01% - 0.05%
Location
San Francisco, CA
Last stage
Seed
Investors
Spandana Nakka
Spandana Nakka
LinkedInNo applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.