About the role
About Blooming Health Blooming Health is on a mission to transform social care! Our AI-powered platform identifies social needs and barriers by continuously collecting real-time data from member interactions and screenings. It then drives action through automated, empathetic outreach in 55+ languages/dialects to engage individuals across voice, SMS, and email, and coordinating referrals to the right services at the right time. The result is improved access to care, higher program participation, and better outcomes across diverse populations. Our platform supports 1,000+ community organizations across the US, helping millions of members access the support they need to stay healthy. We don’t just offer software—we deliver impact.
About
the Role As we scale, we’re looking for an ambitious and resourceful Implementation Manager (IM) to drive complex implementation projects in state and local governments along with healthcare segments. This is a hybrid role that requires in-person presence in our NYC office every Thursday. The IM will play a pivotal role in leading and managing strategic projects across the company. They will work closely with cross-functional teams, including Sales, Product, Engineering, and Customer Success, to ensure seamless process management and client satisfaction. This role requires a combination of project management expertise, technical acumen, and excellent relationship management skills, as well as experience in the healthcare IT sector. At Blooming Health, you'll have the opportunity to take on challenging and rewarding projects and drive them from ideation to execution. We're looking for an ambitious and skilled IM who is ready to step up, lead with confidence, and grow with us. Join our dynamic team and make a meaningful impact while advancing your career in an environment that values a growth mindset, winning together, and challenging norms.
What You'll Do Project Management: Lead and manage the end-to-end implementation process for new initiatives and strategic projects, as well as on-going required projects. Develop detailed project plans, timelines, and milestones. Coordinate with internal and external stakeholders to ensure timely delivery of project components. Monitor project progress and adjust plans as needed to meet deadlines. Technical Implementation Management: Collaborate with the product and engineering teams to address technical
