For our engineers, we aim to provide the best deployment experience, the greatest visibility into application and service performance, and the best ways of managing and maintaining the services for which they are responsible. Our platform team members engage directly with engineers across the business as customers to understand what’s slowing them down, what tooling they need, and how we can best help them to focus on delivering the product at Lyst.

For our external customers, we aim to provide a fast, reliable experience, serving millions of images and terabytes of data every day across multiple continents. Our platform engineers have a meticulous attention to detail, working hard to understand all our key metrics and networking intricacies, spotting issues that may be causing a bad experience for our customers, and proactively driving forward solutions and optimisations.

What will you be working on?

• Deployment: orchestrating Terraform, Docker and GitHub to enable our engineers to deploy the code for our 200+ applications, services and APIs
• Automation: managing systems programmatically and building tooling to enable engineers to manage their infrastructure, metrics and code declaratively; providing a simple, consistent experience that lets them focus on product value
• Scale: Bringing Lyst to a billion requests per month, using Cloudflare, AWS and Kubernetes to run Lyst at a huge, distributed scale efficiently
• Monitoring and alerting: measuring application performance and delivering insights, metrics and relevant alerts to the engineering teams with ELK, Grafana and New Relic
• Ownership: driving engineering teams to own their infrastructure and costs by building great tooling, visibility and documentation
• Security: Setting the standards for fine-grained access to systems and applications to allow automated access control and support auditing requirements

How will you achieve this?

• Autonomy: you’ll have the ability to determine what software, tooling and services we should use and why - the Lyst values encourage trust and a focus on impact
• Mentoring: you’ll work with other operations-minded engineers within the team and around the wider engineering organisation to encourage feedback and ideas, as well as advocating for and encouraging adoption of platform capabilities
• Process: you’ll provide input on the best way to organise the team and drive documentation of our processes and responsibilities, engage with the strategic direction of the tribe and help drive roadmaps that achieve this progress

Requirements

These are some of the key attributes relevant to this role, but this is by no means exhaustive, and we do not expect any single candidate to necessarily possess all of the experience below. If this is the kind of role profile that excites you, and you feel you can bring valuable experience to it even if it’s not an exact match, please get in touch.

• Familiarity with AWS and experience creating/administering resources on the platform (we currently make heavy use of EKS, EC2, ECS, RDS and ElastiCache)
• Good knowledge of data stores, their management and optimisation, (we’ve got PostgreSQL, Elasticsearch, Redis and DynamoDB behind our tooling and apps)
• Experience using or managing infrastructure-as-code, particularly Terraform
• Good Python and shell-scripting knowledge in order to work with our tooling pipelines
• Proficient with containers and container orchestration in a Linux environment (we currently use Docker containers running on EKS)
• Up-to-date understanding of the security and threat landscape relevant to cloud applications, and particularly to ensuring the security of container-based deployment pipelines
• Strong understanding of CI/CD and relevant tooling (we use GitHub Actions and Argo CD)
• Expertise in logging and monitoring at scale (e.g.S3, Graphite, Grafana, ELK, NewRelic, Datadog)
• Knowledge of a DevOps toolchain to drive ownership of a self-hosted platform
• Competent in Git and the GitOps philosophy
• Familiarity with concepts for managing very large application load (e.g. CDNs, load balancers) and providing high availability services
• Keen interest/experience in leveraging AI and agentic approaches in an Ops or Developer Platform context
• Experience of working in an Ops/Platform function in a regulated environment, or within relevant compliance frameworks (e.g. GDPR, ISO 27001, PCI DSS)
• Experience in an agile environment, working iteratively to solve problems

Benefits

• Our Ways of Working: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. We believe that in person collaboration and community spirit is super important, which is why we spend some of our time in the office and some of our time at home.

• Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst’s holiday year runs from 1 April to 31 March.

• Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss.

• Clothing Benefit: We want you to enjoy using the Lyst app and site as much as our customers, so we provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service.

• Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start.

• Training Allowance: We’re big on continuous learning and growth, so all employees are currently entitled to an annual training allowance of £1,000. This can be used to attend conferences, industry events, training courses and to purchase resources.

• Pension Scheme: Our pension provider is The People’s Pension. We offer a minimum employee contribution of 5% and 3% employer contribution.

• Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You’ll receive a free eye test every year and a discount towards glasses.

• Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, you will then receive a voucher to pick up your bicycle from them.

• Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work.

• Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.

• Our Ways of Working: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. We believe that in person collaboration and community spirit is super important, which is why we spend some of our time in the office and some of our time at home.

We want to build a world where fashion works for everyone, and we want teams that are just as inclusive. Diversity and inclusion is an integral part of our culture at Lyst. We recognise and celebrate the value and impact diversity brings to our company and are committed to ensuring this is a consistent focus, for which we are held to account. We are committed to treating all applicants fairly and equally, and encourage candidates from all backgrounds to apply for this role. We are happy to talk about flexible working arrangements.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Lyst we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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