About the role
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. The Regional Account Lead (RAL) is a pivotal leadership role responsible for driving strategic growth, operational excellence, and relationship management for key global accounts across the JAPAC region. Based in Singapore, the RAL will serve as the primary bridge between global strategy and local execution, ensuring consistency in service delivery while navigating the unique cultural and commercial landscapes of individual JAPAC markets. \n What You'll Do Develop and execute multi-year regional account plans that align with global objectives while addressing local market nuances Act as the senior point of contact for regional client stakeholders, fostering high-level relationships and driving client satisfaction Identify and capitalize on organic growth opportunities within existing accounts across the JAPAC footprint Ensure seamless communication between global account teams and local market leads to maintain a "one-team" approach. Standardize processes and reporting frameworks across JAPAC to provide global stakeholders with clear, consolidated visibility Drive the adoption of global tools, best practices, and innovative solutions throughout the region Oversee regional responsibilities, including revenue forecasting, resource allocation, and profitability monitoring. Manage regional service level agreements (SLAs) and key performance indicators (KPIs), ensuring consistent high-quality delivery Lead regional business reviews (MBRs/QBRs) with clients, providing strategic insights and data-driven recommendations Evangelize and drive the adoption of automated buying channels, specifically Spotify Ad Exchange (SAX) and Spotify Ads Manager (SAM) Partner with cross-functional teams to deploy innovative, cultural-first executions (e.g., Wrapped integrations, F1 partnerships, and Podcast original sponsorships) Foster a culture of collaboration, agility, and continuous improvement within the regional team Who You Are You have a minimum of 8+ years of experience in account management, with experience leading regional or multi-market accounts You have worked across diverse JAPAC markets and understand how to adapt strategies to local contexts Comfortable operating in a global, matrixed organization and aligning stakeholders across regions Communicate clearly and confidently with senior stakeholders, building trust and long-term partnerships You bring strong commercial judgment, including forecasting, negotiation, and revenue planning Experienced in using data and insights to shape strategy and influence decisions You care about collaboration and bring a “one team” mindset when working across functions You are curious and open to new ways of working, including automation and evolving ad technologies Where You'll Be This role is based in Singapore We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come into the office 2-3 times a week \n Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
