About the role
About Cekura
Cekura is building the infrastructure for self-improving conversational agents.
Teams use Cekura to test, monitor, debug, and improve AI agents across voice, chat, SMS, phone, and web. We help them catch failures in latency, barge-in, tool calls, hallucinations, instruction-following, regressions, and production workflows.
We’re YC F24, growing fast, backed by top investors, and working with teams deploying AI agents in the real world.
About the Role
We’re hiring a Forward Deployed Engineer to work directly with technical customers and help them get value from Cekura.
You’ll sit at the intersection of customers, product, engineering, and GTM. Your job is to deeply understand how customers build agents, help them create self-improving loops with Cekura, and turn those learnings into better product and better process.
What You’ll Do
Embed deeply with customers
Work with customers to understand their agent workflows, onboard them well, and help them build continuous loops across testing, monitoring, debugging, and improvement.
Automate product insights
Build systems and workflows that show how customers use Cekura, where they get value, where they get stuck, and where we should help next.
Drive product direction
Turn customer learnings into clear product feedback, RFCs, and roadmap input. Help us decide what to build next.
Build the FDE org
Create the playbooks, processes, and standards for how FDE works at Cekura.
About You
- You care deeply about customers and measurable outcomes.
- You are technical enough to read API docs, inspect payloads, debug logs, and reason about systems.
- You’re comfortable with APIs, webhooks, basic SQL, and Python or JavaScript.
