About the role
About OpenLoop OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About
The Role OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. We are looking for an Accounts Payable Manager to join our team remotely or onsite at our HQ in Des Moines, IA. In this role, you will own the accounts payable function end-to-end across OpenLoop Health and its subsidiaries — vendor payments, the corporate card and expense program, and contractor (1099) payments. Reporting into our Accounting organization, you’ll make sure vendors and clinicians are paid accurately and on time, build the controls and automation that prevent errors and fraud, and bring discipline to a high-volume, multi-entity, 50-state operation as we scale. This role suits someone highly autonomous who can build process where little exists and balance speed with control. What You’ll Do: Own AP end-to-end across all OpenLoop entities — invoice intake, GL coding, approval routing, and payment runs — making sure vendors are paid accurately and on time, including urgent and time-sensitive payments. Be the responsive face of AP. Own internal and vendor inquiries, resolve them quickly and professionally, and set and communicate clear expectations with stakeholders chasing payments. Finish and stabilize the systems transition — closing the gaps where manual steps are currently being missed. Build the process. Create and document repeatable AP workflows, approval matrices, controls, and SOPs — including a playbook that lets us onboard new entities and acquisitions cleanly. Drive automation and process improvement as the systems mature — fewer manual touches, more automated approvals, a single interface. Own the Ramp corporate card and expense program — coding review, spend policy, limits, reconciliation, and month-end true-up. Run scheduled payment runs across multiple entities and bank accounts (ACH, check, wire, virtual card), managing cash-out timing in partnership with Accounting. Own vendor master data and onboarding — W-9 collection, banking validation, and fraud controls such as callback verification on banking changes. Handle intercompany AP and allocations across the entity group, including high-volume vendor activity at our pharmacy and laboratory subsidiaries. Manage the AP team and set and track KPIs such as days payable outstanding, invoice cycle time, percent paid on time, and inquiry response time. Support the AP close — accruals, reconciliations, aging, and reporting — and support monthly and quarterly close and external audit requests. Other duties as assigned.
