About the role
About Us
We are a virtual-first primary care organization reimagining how people access and experience healthcare. Our mission is to deliver comprehensive, high-quality, and compassionate care that integrates technology, data, and human connection through a seamless digital platform complemented by in-person visits when needed.
While our care is provided exclusively to patients in the United States, our team is distributed across the United States and Canada, bringing together clinicians, technologists, and operators who share a commitment to making high-quality healthcare delightful, personal, and accessible to everyone.
More about us can be found on our website.
About the Role
We are seeking a highly experienced Senior Product Manager to own and elevate the ongoing care experience for Circle Medical patients. This role sits at the heart of what makes Circle Medical meaningful: the relationship between a patient and their care team, and everything that makes that relationship easy, trustworthy, and effective over time.
Getting a patient to their first appointment is only the beginning. To have a real impact on patient health outcomes, we need to ensure patients are fully supported throughout their care journey — from the moment after they book to when their first appointment ends, and through follow-up care, repeat visits, and long-term provider relationships. You'll own the full post-booking lifecycle: check-in, in-appointment experience, post-visit follow-up (including messaging, lab, and prescription workflows), and all the touch points that keep patients engaged, informed, and coming back.
This is a high-impact, broad-scope role working across mobile app, web portal, and back-end engineering teams. Every improvement you make translates directly into better patient outcomes and stronger provider relationships across Circle Medical's growing patient base.
