Senior Technical Program Manager

how we work: Identify and drive process improvements at

the team and cross-team level, so the whole organization delivers at a larger scale. You Have 5+ years of experience in a TPM, program management, operations, or equivalent role at a technology company. A track record of operating independently, leading through ambiguity, and navigating complex organizational dynamics. A structured approach to your work, paired with the judgment to know when to add process and when to remove it to reduce overhead and drive velocity. Experience partnering closely with data or business-systems teams, for example analytics, experimentation, data platform, payments, risk, identity, or financial systems. Strong familiarity with the software development process, working with product and engineering teams from roadmapping through delivery. Experience working directly with engineers, product managers, analysts, and other subject matter experts. Hands-on experience using AI in your work, and a clear point of view on how it changes the program management craft. You have already adjusted how you operate because of it. Experience using data to identify problems and communicate solutions. The ability to work and partner successfully across multiple functions in an organization. Excellent communication and interpersonal skills. Exceptional attention to detail and the ability to understand and articulate the big picture. Distinctive problem-solving and analytical skills.

Bonus Points You have worked in or alongside payments, risk, fraud, or fintech teams. You have partnered with data science, data modeling, or analytics engineering teams. You understand the A/B testing and experimentation process, from design through analysis. You are comfortable enough in a data warehouse or Business Intelligence environment (for example Databricks, Looker, or Statsig) to answer your own questions. ----------------------------------------------------------------------------------------------- At Scribd, Inc. your base pay is one part of your total

compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $124,500 [minimum salary in our lowest geographic market within California] to $194,000 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $102,500 [minimum salary in our lowest US geographic market outside of California] to $184,500 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between $130,000 CAD[minimum salary in our lowest geographic market] to $172,500 CAD[maximum salary in our highest geographic market]. We carefully consider a wide range of factors when determining

compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous

benefits package. Working at Scribd, Inc. Are you currently based in a location where Scribd, Inc. can employ you? Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States : Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C. Canada : Ottawa | Toronto | Vancouver Mexico : Mexico City

Benefits at Scribd, Inc. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals Paid parental leave and family support

benefits Retirement matching and employee equity Learning and development programs and professional growth opportunities Wellness and home office stipends Complimentary access to the Scribd, Inc. suite of products Enterprise access to leading AI tools Get to Know Scribd, Inc. About Scribd, Inc. Life at Scribd, Inc. We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process. If you apply for a job with Scribd or otherwise engage with us in connection with employment (including as an employee, contractor, or other personnel), the personal information we process in that context is subject to our Employee and Applicant Privacy Policy, which is available here . Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

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