As a Solutions Specialist for AI Patient Intake at Assort Health, you will be at the intersection of product, sales, and AI operations, serving as the dedicated expert for our Patient Intake product line. This is a unique, quota-carrying role (70/30 base/commission split) that functions as a hybrid between a Solutions Engineer and a Product Manager.
You will work directly with health systems and specialty practices, leveraging deep domain credibility to support active deals, deliver targeted demos, and drive customer conviction. This is a high-visibility, high-impact role for someone who thrives in a fast-paced, early-stage environment and is passionate about both technology and healthcare.
Key Responsibilities:
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At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.
Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.
Since launching in 2023, Assort has managed over 145M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.4/5, and we’ve achieved 15× revenue growth since Q4 2024. We’re scaling rapidly and expanding adoption across the entire healthcare industry.
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Solutions Specialist - AI Patient Intake
Salary
$168,000 - $203,000
Location
Remote
Jon Wang
Co-Founder & Co-CEO
Jeff Liu
Co-Founder & Co-CEO