About the role
About Persona Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Reddit relies on Persona for age assurance and verification to comply with online safety regulations, protecting younger users while maintaining a seamless experience. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live. We’re growing rapidly and looking for exceptional people to join us!
About
the role Fraud Data Labeling Specialists are responsible for performing various data labeling tasks including image/photo quality assessment, ID assessment and verification, visual field extraction and fraud detection. In this role, you will be required to label machine-learning data from customers and deliver high-quality annotations by following a variety of instructions. Additionally, you will be responsible for conducting post-process audits and writing error reports on data and tasks. We are looking for someone that is highly detail oriented with the ability to work independently. This person has excellent verbal/written communication skills and is able to handle ambiguity and changing priorities.
What you'll do at persona Perform image and photo quality assessments. Perform ID assessment, verification and visual field extraction. Evaluate fraud based on detection instructions. Label machine-learning data from customers. Focus on annotating tasks and delivering high quality by following a variety of instructions. Complete tasks in a timely manner, meeting SLA deadlines. Conduct post-process audits and write error reports on data and tasks. Work in sync with Engineering, Product and Operations teams to meet weekly goals. What you'll bring to persona Detail-oriented and ability to follow complex instructions Ability to work independently, cooperatively and collaboratively as a team member Possesses exceptional proficiency in both oral and written English communication. Strong sense of ownership, urgency and drive Ability to handle ambiguity and changing priorities