About the role
Position Overview
SyntheticFi is growing at an extraordinary 20%+ MoM over the past year, powered by a product that our target customers - financial advisors (RIAs) - already view as a true differentiator for their practice, helping them retain AUM and win new clients.
With a proven product and strong inbound demand, we’re now at an inflection point. As we scale, maintaining clean, reliable data and scalable systems across the business is critical to sustaining that growth.
We are hiring a Data Operations Analyst to join our Operations team. This role sits between SyntheticFi’s operations and go-to-market teams, owning the systems and data infrastructure that power SyntheticFi’s operations and go-to-market execution.
You’ll work directly with our cofounders, Tony Yang and Joseph Wang, to ensure our internal tools, data flows, and reporting systems are accurate, efficient, and scalable.
As a Data Operations Analyst, you will:
- Build and own core internal systems on GTM and Operations, including HubSpot / CRM, performance reporting, and various other analytics needs;
- Monitor and optimize operations processes; create and track SLAs across operations (onboarding, support, etc.)
- Design workflows to improve efficiency and reduce manual work; this includes billing and accounts receivable workflows, financial operations processes, etc.
What Success Looks Like:
- Clean, reliable data across all core systems; teams trust dashboards and reporting to make decisions
- Operational processes, especially financial operations, are efficient, consistent, and scalable
Required Qualifications
