About the role
About
the Role We're looking for a Head of Business Development to build the BD function at RadixArk from the ground up. The BD team is the institutional memory of this company — maintaining active relationships across every customer we've touched, detecting signals early, and ensuring nothing falls through the cracks. You'll design the system, build
the team, and run it.
The role is equal parts relationship and rigor. You'll hold the relationship thread across a broad customer surface while tracking coverage rates, handoff volume, signal trends, and engagement quality — and translating that into clear intelligence for the broader commercial organization. We move fast, operate with a sense of urgency, and expect the same from everyone on
the team.
What You'll Own Team Building Hire and develop a BD team; establish the culture, methodology, and cadence for maintaining customer relationships at scale Define the norms for how the BD team operates — how we track, how we communicate, how we escalate Own the BD team's contribution to our single source of truth: the shared tracking sheet used by both BD and Adoption Relationship Coverage Maintain broad, active relationships across our full customer surface: early adopters, shallow contacts, and gated prospects we haven't yet engaged deeply Design and run regular check-in rhythms (watching channels) that give us continuous pulse on the market without requiring deep-dive bandwidth from the full team Provide genuine relational continuity for customers when the Adoption team doesn't have capacity — not just placeholder outreach, but real emotional presence Downstream Handoff Identify customers who are ready for deeper engagement and hand them off cleanly to the Adoption team — with full context, no gaps Ensure raw data on gated customers remains accessible and well-documented so the Adoption team can run market research without starting from zero Strategy & Intelligence Serve as the alert system for the company: surface important signals — bad news, emerging trends, inflection points — before they become surprises Synthesize BD observations into regular summaries and analyses that inform commercial strategy and resource allocation Own the bidirectional feedback loop between the BD team and the Adoption team — make sure learning flows both ways Provide guidance on where the company should invest engagement resources and where to pull back Strategic Partnerships Lead partnership development with industry leaders, regional leaders, and category leaders or rising stars in the AI infrastructure ecosystem Own the full partnership lifecycle from prospecting to structuring to activation
