Working Student, IT (Werkstudent)

What you'll do As part of the IT team, you'll support a variety of day-to-day operational activities, including: Prepare, configure, cleanse, and manage IT hardware for employees. Maintain accurate IT asset records and update internal systems to reflect hardware changes. Learn and follow IT operational processes in a live production environment. Support employees by assisting with IT requests and incidents through Jira Service Management and the Atlassian suite. Gain hands-on experience with corporate technologies including Google Workspace, Zoom, and Claude AI. Assist with onboarding and offboarding activities, ensuring equipment is prepared and tracked correctly. Provide general administrative and ad hoc support to the IT team as required. Continuously develop your technical knowledge while contributing to the smooth running of our internal IT operations.

What we're looking for We're looking for someone who is curious, organised, and excited to learn. You'll ideally have: Current enrolment in a Bachelor's or Master's degree in Computer Science, Information Technology, or a related discipline. A genuine interest in IT support, workplace technology, or IT operations. Basic technical knowledge of computer hardware, operating systems, or troubleshooting. Familiarity with tools such as Google Workspace, Microsoft Office, or similar productivity platforms is beneficial. Excellent communication skills and the confidence to work with colleagues across the business. A proactive mindset, strong attention to detail, and the ability to manage multiple tasks. Enthusiasm for learning new technologies and working in an AI-first environment. Good level of English written and verbal What you'll gain This role is designed to help you build practical experience while studying. You'll have the opportunity to: Learn from experienced IT professionals through day-to-day mentorship. Gain real-world experience supporting technology in a global SaaS business. Develop skills with enterprise tools including Google Workspace, Zoom, Jira, Atlassian, and AI-powered technologies such as Claude. Build an understanding of IT service management and corporate technology operations. Work in a collaborative, supportive, and innovative team environment. Working pattern Working Student (Werkstudent) Up to 20 hours per week during term time (in line with local regulations) Onsite at our office What we offer Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together. Hybrid work, flexible hours : we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration. Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that’s why every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth and rewarding you with a stake in our future. Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally. Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity. 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. Competitive

benefits : just as our team spans the globe, so does our

benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for

who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.

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