About the role
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us. YOUR IMPACT Come make a difference with a great team! The incumbent will perform
responsibilities associated with the functions of document preparation, scanning, and visual comparison following operations and processes for customer applications in a production environment. The incumbent will perform the typical
responsibilities associated with the functions of document capture operations in an efficient manner. Errors have the potential for causing delay, expense and/or disruption. YOU ARE GREAT AT Document Preparation will consist of: Prepare documents according to customer specifications Remove paper clips and staples Burst multi-part forms into individual pages Tape small documents Repair pages as necessary Make copies required Arrange and straighten papers for proper feeding through scanner Maintain document order Must maintain established quota set for each project Document Scanning will consist of: Will scan pre-prepped boxes of documents according to customer specifications on a high-speed scanner Keep correct records of batches scanned Scan pages into batches for a pre-determined image count Responsible for correct document breaks Responsible for image quality and correcting poor images Maintain document order Responsible for basic scanner maintenance Communicate any issues with the scanner or software to supervisor Moderate computer skills required to operate scanning programs Must maintain established images per hour quota set for each project Document Quality Assurance & Indexing will consist of: Verify image quality and readability after scanning Keep correct records of batches verified If quality issue is detected, rescan corrected image Responsible for removing document break patch papers Responsible for image quality Maintain document order Knowledge-based data entry including a decision-making process to determine, through investigation, that each individual field is populated with correct information retrieved from various sources Must maintain established images per hour quota set for each project Able to type 40 wpm Moderate computer skills required to operate document imaging programs Other duties as assigned by incumbent’s supervisor Microfilm and Large Format Scanning will consist of: Pull reel, microfiche, jackets, comm fiche and large format according to how they were delivered. Adjust and record settings before scanning is initiated. For audit purposes verify quality image and index if necessary. Exports will consist of: Migrating images and data Prepare for delivery Staff Support will consist of: Training new hires. Reporting Back up supervisors WHAT YOU NEED TO SUCCEED High School Diploma or equivalent required. Basic reading, writing, and math skills are necessary to follow written orders/instructions and to maintain records. Intermediate computer skills required (word, excel, outlook, etc.) Excellent hand-eye coordination and manual dexterity High attention to detail Ability to work with minimal supervision and maintain a high level of performance Working quickly without compromising quality Prioritization and time management skills Must be able to lift 35 pounds - continuous requirement through shift Must be able to work in a structured, fast-paced, production-mailroom environment Must be able to multi-task Due to the confidential nature of our business, cell phones and electronic devices, are not allowed on the production floor during work hours. This policy is strictly enforced. ONE LAST THING OpenText is more than a global technology leader—we are a values-driven community built on trust, accountability, and innovation. Here, ownership matters, collaboration is essential, and your work makes a real impact. Join us to help shape the future of information management while building a career where your voice is heard and your contributions truly matter. OpenText's commitment to diversity and inclusion surpasses legal