About the role
This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered. Our Revenue Operations (RevOps) team is charged with building and maintaining a world class go-to-market engine through a combination of software, process, and policy. We partner with our Go-to-Market teams to drive revenue growth and optimize business performance through strategic alignment, operational excellence, and data-driven insights. This constantly evolving ecosystem of systems and processes must keep pace with Fullstory’s rapid growth and best practices from across the industry. As a Deal Desk Manager, you will report to the Head of Strategy & Operations and will have the opportunity to help optimize our powerful revenue engine by leveraging your exceptional analytical, financial, and negotiation skills to maximize deal profitability while ensuring compliance with company policies and procedures. You will serve as the trusted advisor to the Sales team to structure deals and determine appropriate pricing strategies based on customer
requirements, market dynamics, and company goals. This role requires a strong understanding of systems, sales processes, pricing strategies, and contract management. You will collaborate closely with cross-functional teams, including Sales, Finance, Legal, and Product, to streamline deal processes, enhance profitability, and drive customer satisfaction. In a typical day, you might: Serve as a subject matter expert and primary point of contact for sales representatives regarding deal structuring, pricing, and contract management. Collaborate with legal and finance teams to review and negotiate terms & conditions that protect the company's interests while meeting customer needs. Identify and make recommendations for process improvements; assist with process design for projects such as CPQ/CLM implementation processes. Collaborate with sales, legal, and finance teams to elicit, document, and analyze business