About the role
Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand . We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.
About
the role Tandem’s Life Sciences team partners with the world’s leading biopharma companies to get more patients on therapy faster—leveraging real-time data, AI, and operational rigor to unblock access and demonstrate impact. We work at the intersection of strategy, operations, and client engagement to drive outcomes that matter and make our partners wildly successful. As a Life Sciences Strategy Lead , you will own the post-sale success, growth, and long-term impact of our most important biopharma relationships. These are multi-brand, multi-year partnerships that sit at the center of our business and require a mix of structured problem-solving, cross-functional leadership, and executive communication. You will launch new programs, lead internal and client-facing teams, build scalable systems, and serve as a trusted thought partner to clients and colleagues alike. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Own the post-sale success of strategic biopharma accounts—including onboarding, pilot execution, performance tracking, and client reporting Act as Tandem’s day-to-day lead across multiple client teams — including commercial, field, access, and data stakeholders Collaborate closely with our product, engineering, data, and delivery teams to coordinate execution and ensure consistent impact for clients Drive retention and expansion within accounts by delivering tangible outcomes, sharing insights, and building trust across functions Design scalable processes for managing multi-workstream accounts with 7–8 figure contract value and help build our client success function as we grow Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability We’ll be most excited if you have: 4–10 years in client strategy, delivery operations, partnerships, or customer success—ideally in complex, multi-stakeholder environments Background in life sciences consulting, data platforms, digital health, or pharma-adjacent strategy roles Executive presence and fluency — able to engage senior leaders across functions and drive alignment in ambiguous environments Comfort working with data and technical teams (at minimum