About the role
About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope . About the position: The AI Process Analyst sits at the intersection of business strategy and emerging technology. In this role, you will partner with stakeholders across Marketing, Sales, Operations, Accounting, Finance, HR, and Support to deeply understand their objectives and reimagine existing workflows in an AI-native manner. Your goal is to move beyond incremental improvements, building unified, persona-based experiences consisting of AI-built applications and autonomous agents that leverage our core enterprise systems.
Responsibilities: Strategic Partnership: Collaborate with business leads to identify pain points and document current-state processes with an eye for transformation. Workflow Reimagining: Challenge the status quo by reimagining how work gets done when AI is the primary driver rather than an afterthought. Agent & App Development: Build and deploy AI-driven applications and autonomous agents that consolidate fragmented tasks into a singular, persona-based experience. Systems Orchestration: Ensure AI experiences effectively connect to and utilize our enterprise tech stack — specifically Salesforce, NetSuite, and Workday — as the primary Data of Record (DoR). Cross-Functional Translation: Act as the bridge between technical possibilities and business realities, ensuring AI solutions provide tangible value and high adoption rates. AI & Agent Mastery: Proficiency in prompting across various LLMs (e.g., OpenAI, Anthropic, Gemini) and a foundational understanding of AI agent development and orchestration. High Business Acumen: Ability to quickly grasp diverse business models and identify specific opportunities where AI can move the needle. Ambiguity Architect: You thrive in undefined environments. You possess a constant curiosity and a drive to learn through experimentation, iterative building, and navigating ambiguity without a map. Clear & Concise Communication: Exceptional ability to write clearly and distill complex technical or process-driven concepts into simple, actionable insights. Human-Tech Intuition: A deep understanding of the intersection of humanity and technology — ensuring tools are intuitive and enhance the human work experience.
