About the role
Our mission We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... How you'll help us achieve it We’re looking for a Field Auditor to monitor the facilities and activities of our premium agency network on an ongoing basis. You'll also be in charge of identifying weaknesses to help operational staff better prevent business risks and providing us with relevant data to help improve performance and achieve company targets. In this role, you'll; Travel to designated premium agencies regularly. Carry out cash audits and report any shortcomings. Carry out all controls outlined in the control plan and ensure everything is done properly. Contribute to updating the security risk map by sharing information about potential threats and vulnerabilities. Contribute to updating the operational risk map by providing information to ensure its accuracy and comprehensiveness. Train cashiers on the procedures for their activities. Boost fraud awareness among premium agent staff and premium cash officers. Investigate operational and other incidents occurring in premium agencies. Carry out end-of-year cash inventories. Participate in risk analysis prior to the construction of any new premium agency or premium master agency. Participate in risk analyses for specific projects. Ensure that premium agency staff comply with the code of conduct and management instructions. Other administrative tasks may be assigned from time to time. Key details Location: You'll work in the field, visiting the network. Work authorization in DRC is required. This is a 6-month contract. Our salaries are competitive and calculated using a transparent formula. We offer generous health insurance for yourself and your dependents. We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work. Airtime and food allowance.
