About the role
Analyst - Founder's Office - Rocketlane Analyst - Founder's Office Job type: Full Time · Department: Founders Office · Work type: On-Site Chennai, Tamil Nadu, India Job details Application form About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects, reducing chaos and boosting customer satisfaction across industries. We're a close-knit team of over 200 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners India, and super angels like Gokul Rajaram, Girish Mathrubootham, and Clark Valberg, etc. Profile overview Rocketlane runs multiple communities that bring together leaders from customer onboarding, professional services, and delivery operations. preflight is a 3000+ member space for onboarding and cs leaders. ps club is a peer network for professional services executives. Rocketlane guild is a closed community for our customers. the frontline forum brings together forward deployed engineers building the next generation of delivery teams. The goal of these communities is simple. to create places where learning, relationships, and ideas compound over time. This role owns that charter. The community lead builds and nurtures these ecosystems with intent. The work is not about scale. It is about creating high touch, personal experiences that help people connect, learn, and grow together. Every action should add value to members with no expectation of return. You will work closely with the founder and the marketing team to strengthen and grow these communities and shape how rocketlane shows up in the broader ecosystem. What you will do? Own the roadmap, programming, and health of all rocketlane communities Engage members directly through onboarding, outreach, and follow-ups Plan and host online and offline events including local huddles and the annual propel and ps club gatherings Translate learnings from the community into insights, content, and programs for marketing Maintain quality and relevance in every interaction, post, and event Identify and support emerging voices, speakers, and advocates within the network Measure health through participation, retention, and engagement quality experiment with new formats that strengthen relationships and learning You should apply if 0 to 3 years in community, events, or content roles Strong communication and writing skills Ability to build trust and relationships quickly Organized, self-driven, and comfortable working across many threads Hands-on mindset with focus on doing what does not scale
