Senior Business Program Manager

Working hand-in-hand with the incentive design leads, this individual will translate incentive design into clear, engaging narratives and materials, build and lead partner and field channels and communities, and engage across product marketing, sales, segment and field teams to ensure our investments are understood, adopted and utilized by partners. Establishes and maintains key points of contact with solution area product marketing, partner marketing, sales and field readiness organizations, aligning incentive GTM with solution plays, product launches and sales motions, and acting as an advisor to leadership; Partners closely with incentive design leads, program operations, finance and engineering teams to ensure incentive changes are communicated accurately, consistently and on time; Demonstrates influence across multiple divisions, drives alignment and influence towards common goals, and maintains awareness about business transformation and longer-term growth; Owns the go-to-market (GTM), launch and landing of partner-facing incentives and investments for the AI Business Solutions and Security solution areas; Develops and executes integrated GTM plans for each incentive launch and change — defining audiences, messages, channels, deliverables, milestones and success measures — across organizational boundaries, proactively identifying and resolving roadblocks to on-time, high-quality landing; Translates incentive design (eligibility, earning mechanics, payouts, claiming and proof-of-execution

requirements) into clear, engaging narratives and materials for partners, field sellers, partner development managers and leadership, such as partner guides, FAQs, pitch decks, readiness training, field advisories and executive briefings; Builds and leads partner and field channels and communities for AI Business Solutions and Security incentives (e.g., partner community calls, webinars, online communities, partner advisory forums and major events) to drive awareness, adoption and utilization; Serves as the incentives voice to partners and the field for the solution areas, capturing feedback and escalations and closing the loop with design, operations and support teams; Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience. Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience.