About the role
Support and help improve high-volume operations across E+I Law domains including immigration filings, employment law processes, and cross-functional business workflows Support the development and execution of project plans including milestones, timelines, metrics, and resources Construct workflow charts, diagrams, and user guides that capture the unique
requirements of a legal practice Use scorecards and dashboards to track program performance and communicate status to stakeholders Assist with budget management including reporting, monthly reconciliation, and vendor billing Collaborate with attorneys, immigration specialists, HR partners, and vendor teams to ensure seamless operations Manage multiple priorities across a range of business needs driven by internal and external constraints Communicate clearly in writing, presentations, and one-to-one settings Display respect for a diversity of backgrounds and viewpoints; exhibit a growth mindset in all interactions Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement in a legal, regulatory compliance, or professional services environment OR equivalent experience. Effective written and verbal communication skills and deep attention to detail Organizational, time management, and troubleshooting skills
