About the role
About Soraban
Soraban builds AI software for accounting firms. Firms use us to collect, chase, and extract client tax documents — and then to get that data into the tax software they already run, without anyone keying it in by hand. That last part is Connect, and it's the most important product we ship.
About Connect
Connect takes the data we extract from a client's W-2s, 1099s, K-1s, and brokerage statements and writes it directly into the firm's tax software — UltraTax, Lacerte, Drake, and CCH Axcess today, with more on the roadmap.
There's no clean API waiting on the other side. Most of this software is Windows desktop software, often running inside a hosting provider's virtual desktop. So Connect is a real distributed system: a Python service on AWS, a per-firm Windows worker fleet, a customer-installed agent, UI automation driving software that was never designed to be driven, and a QA layer that has to be right at the level of which box on which form.
It works, at real scale, in the busiest weeks of tax season. It is also demanding: exports have to land within a business day, workers have to stay connected, and a missed mapping can be very problematic to fix.
About the role
We're hiring a Connect Lead to own Connect end to end: the architecture, the reliability, the daily operations, and the roadmap.
This is a player-coach role. You'll set direction and run the function, and you'll also open the codebase, read the worker logs, and review the PR. We've found that people who only manage this from above lose contact with the actual problems fast — the failure modes live in screen resolutions, session states, vendor auth flows, and form field mappings, and you can't prioritize what you can't see.
You'll work directly with the CEO and the engineering leadership team. You'll have engineers building the platform, an ops team running the daily queues, and a QA function checking accuracy — your job is to make that whole system work, and to make it need less heroics every quarter.
