About the role
Quindar is seeking an IT Support Administrator to support day-to-day IT operations across corporate and secure operational environments. This role provides technical support for end users, supports endpoint and identity/account administration, and helps maintain internal IT systems and services.
The ideal candidate has experience supporting enterprise IT environments, strong troubleshooting skills, and a customer-focused mindset. This position is well-suited for someone with 2–3 years of experience who is looking to grow in an aerospace, defense, or secure mission-operations environment.
Work Environment
This position is primarily onsite to support operational requirements. The candidate will be expected to work onsite four (4) days per week during normal business hours (9:00 a.m.–5:00 p.m.), with one (1) remote workday based on operational needs.
Essential Responsibilities
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Provide Tier 1/Tier 2 technical support for employees primarily in macOS environments, with the flexibility to expand support to Linux and Windows systems as needed
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Troubleshoot and resolve hardware, software, networking, and user access issues; escalate appropriately and follow issues through to closure
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Support onboarding and offboarding activities, including account provisioning, device setup, and access management
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Maintain endpoint management solutions (enrollment, policies, patching, and compliance posture)
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Assist with administration of identity and access management systems, including MFA, SSO, and role-based access controls (RBAC)
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Support office IT infrastructure, including VPN connectivity, Wi-Fi, printers, and conferencing systems
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Document work performed, update internal knowledge base articles, and maintain accurate asset inventory records
